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Heritic
Participating Frequently
January 2, 2020
Answered

Lightroom Classic not showing my images on SD card

  • January 2, 2020
  • 16 replies
  • 28945 views

Hey guys, 

im not new to lightroom but im new to the forum, let me know if you need more information so as to help me. 

 

I have the latest version of Lightroom classic. (v9.1)

 

the problem im haveing is that when connect my SD card my laptop recognises it and I can access all my photos, its not locked. when I open lightroom to import the images it used to open the import part, now it doesnt, I have to open it manually. once open it recognises that there is an SD card plugged in but shows that its empty. as in no photos detected. 

 

for now my work around is that im having to manually take the photos off the SD card and put it into a folder so I can import it (it accepts images off my laptop but not my card).

 

Ive tried fresh installing Lightroom and formatting the SD card, nothing helped. 

 

anyone experienced this? 

any help would be appreciated 

thanks in advance.

    Correct answer cmgap

    Try this:

    Quite Lr > Open your settings > security & Privacy > Select tab privacy and scroll down the left list to "Full Disk Access" > Add your application to the right  hand column (after you enter your system PW).

     

    16 replies

    Show previous replies
    carolet20240992
    carolet20240992
    Participant
    February 2, 2020

    Oh, thank you!  I was tearing my hair out and the answer was so simple. 

    R
    Rionamac
    Participant
    January 6, 2020

    life saver.... thank you ....

    Ian Lyons
    Community Expert
    Ian LyonsCommunity Expert
    Community Expert
    January 2, 2020

    If using macOS Catlina it may be that you've been caught out by the new built in security features (f..l .p). 

     

    With Lightroom Classic closed - check if ablove is the case, open macOS Prefences > Security & Privicy > Privacy. Then make sure that the option for 'Removable Volumes' is checked (i.e. On) as shown in below screenshot. If not, then unlock the padlock and place the check mark as shown. You can then restart Lightroom Classic.

     

    It's also important to note that the 'Import Device' path that some of the screenshots are showing is no longer the default, and thus the reason why auto launch Lightroom when card is inserted no longer works. Instead, the default import path for SD and CF cards is cards listed under 'Files' ( see second screenshot below).

     

     

     

      susand28811744
      susand28811744
      Participating Frequently
      January 2, 2020

      Removable volumes was checked.  I do not have a card reader, I only upload from my camera.  I have tried a different camera and cable to no avail.

      cmgap
      Community Expert
      cmgapCommunity ExpertCorrect answer
      Community Expert
      January 2, 2020

      Try this:

      Quite Lr > Open your settings > security & Privacy > Select tab privacy and scroll down the left list to "Full Disk Access" > Add your application to the right  hand column (after you enter your system PW).

       

        susand28811744
        susand28811744
        Participating Frequently
        January 2, 2020

        I am suddenly having the issue.  I did recently update my IOS, could that be the problem?

        cmgap
        Community Expert
        cmgapCommunity Expert
        Community Expert
        January 2, 2020

        Please upload a screen shot of your import dialog screen with the SD card panel expanded.

        susand28811744
        susand28811744
        Participating Frequently
        January 2, 2020

        cmgap
        Community Expert
        cmgapCommunity Expert
        Community Expert
        January 2, 2020

        When you expand the card in the left column by clicking on the  arrow you should see a checkbox to 'Show Subfolders' can you confirm that  it is ticked - upload a screen  shot with  the card contents visible in the left column.

        dj_paige
        dj_paige
        Legend
        January 2, 2020

        Please give us the version NUMBER of your operating system (we need the version NUMBER and not words like "latest" or "up-to-date")

         

        Show us a screen capture of the entire Import dialog box in Lightroom Classic.

        H
        HeriticAuthor
        Participating Frequently
        January 2, 2020

        Hey, thanks for getting back to me.

         

        OS is Catalina v10.15.2

        and lightroom is v9.1

        Here is a screenshot of what I get when trying to import.

         

        As you can see it detects my SD card but shows no images on the disc. 

        screenshot of the SD card just to show that there are files on it. 

        D
        Dag L
        Participant
        January 2, 2020

        Hi, I´ve got exactly the same problem; Lightroom can not find any pictures on my memory cards on the camera. This is new to me, it is been working perfectly before. Got the same versions on OS and Lightroom as "Heretic".

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