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Brett Ossman
Brett Ossman
Inspiring
July 19, 2020
Answered

Lightroom Mobile Not Syncing with Lightroom Classic

  • July 19, 2020
  • 8 replies
  • 9464 views

I want to sync Lightroom Mobile on my Android phone with Lightroom Classic on my Windows PC.  This was working at one time, then it stopped.

 

I don't mind remvoving sync completel;y from all devices, for the moment, delete photos in the cloud, and basically start over.  In fact, I may prefer to do that.

 

Thanks

This topic has been closed for replies.
Correct answer Brett Ossman

Just a thought, did you have Lr and LrC running at the same time?


When I couldn't get CC to sync again.  I thought I had to have both running.  Turns out the problem was probably having both installed on my desktop in the first place. LOL

Thanks agin.

8 replies

Pajomota
Pajomota
Participant
August 15, 2020

Man, Adobe has been a NIGHTMARE!!! Idiot ecosystem! I've been working professionally with them for years and years and it only gets worst.

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
July 19, 2020

Just to clarify a couple of points.

In your original post, you said. "I want to sync Lightroom Mobile on my Android phone with Lightroom Classic on my Windows PC"

Your phone needs to sync the photos to your Adobe Creative Cloud storage, then if sync is activated on LrClassic the photos will sync down to your desktop.

Also, there are two Lightroom applications for your computer as you are aware. see the screen captures.

 

 

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    Brett Ossman
    Brett OssmanAuthor
    Inspiring
    July 19, 2020

    I think I got it.  Uninstalled 3.3 off my desktop, and looks like everything is syncing.

    Thank you very much for the assist.

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    July 19, 2020

    Just a thought, did you have Lr and LrC running at the same time?

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    July 19, 2020

    It's not normally recommend that you run both app on the same computer. There can be some challenges. e.g. Lr will sync image original files up to the cloud storage and copies of the the original files back to your computer storage on your computer.

    Better idea, LrC on desktop and Lr on laptop will sync just fine.

     

    Free getting started guide books are available at the link below. Best to get your setup right before you run into more problems.

    https://www.lightroomqueen.com

     

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    July 19, 2020

    Post a screen capture of what you are seeing when you click on the cloud symbol in Lightroom classic.

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    Brett Ossman
    Brett OssmanAuthor
    Inspiring
    July 19, 2020

    It almsot looks stuck.

    If I go to the web interface, the photos are there, as they are in Lightroom Cloud on my desktop.

     

     

     

     

    Brett Ossman
    Brett OssmanAuthor
    Inspiring
    July 19, 2020

     

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    July 19, 2020

    Make sure your phone is signed in to your Adobe Creative Cloud.

    Make sure that sync is not paused in LrC. Click on the cloud at the top right of screen when Lightroom is open. See the screen capture.

     

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    stuomas
    stuomas
    Participant
    August 30, 2020

    Wouldn't starting sync from there sync all my lightroom classic photos to cloud? I absolutely do not want to do that. I just want few selected photos from LR Mobile to LR Classic, not anything else to any else direction, how do I do that?

    Brett Ossman
    Brett OssmanAuthor
    Inspiring
    July 19, 2020

    I only use one catalog, and always have.  This is not a new PC or install.

    My objective is to simply sync SOME photos between my Lightroom Mobile app on my phone and Lightroom Classic on my desktop.

     

    This worked once, so not sure what happened.  I would be happy to clear ANY syncing, and re-do syncing from scratch.  I would even delete all photos from the cloud, if need be.  No big deal.

     

    I have Lightroom Classic as my main desktop application:

     

    and Lightroom, thinking I needed that as a go between  for my phone and desktop:

     

    and, of course the  Lightroom Mobile app for my Android.

     

    Brett Ossman
    Brett OssmanAuthor
    Inspiring
    July 19, 2020

    Oh, and if I don't need the Lightroom (Cloud?), I can certainly delete it.  I prefer good ole Classic for now.

    gegjr
    gegjr
    Inspiring
    July 24, 2020

    Hi Brett,

    To get started you don't need what is now branded by Adobe in the Adobe Creative Cloud app as just "Lighroom the cloud based photo service". If, like me you prefer to only use Lightroom Classic please uninstall the cloud app "Lightroom". Also, if you are not using the Adobe Creative Cloud desktop app to install the Adobe apps I would highly recommend you download and install it to use in helping you keep your apps up to date and to help you distinguish between what is what. I, probably like used Adobe Lightroom all back to version 3 when it was desktop app only and all this new cloud and ecosystem stuff has done nothing but confused me. I find that the Adobe Creative Cloud desktop app has helped me keep it all straight, within reason that is.

    Good luck and Stay safe,

    Best Regards,

    GEGJr

    "In the End, we will remember not the words of our enemies, but the silence of our friends."~Martin Luther King, Jr.
    Just Shoot Me
    Just Shoot Me
    Legend
    July 19, 2020

    For that to happen you have to Import images on your phone into the LrM app.

    Is this a New PC that you have just installed LrC on?

     

    Please not that the synce feature, from LrC to the Web and mobile system only work from One Computer and One Catalog file. Even if you move the same catalog to another computer as far as the web/mobile system is concerned it is a Different catalog and will not Auto sync.

     

    Really need more info on what your setup is and why all of a sudden it stopped workiing. IE new computer, different catalog file, whatever.

      N
      nikhilp83108324
      Participant
      October 15, 2021

      Hi, i actually have this problem; i have switched laptops and have made a collection on LrC on my new laptop. Now i have problem in syncing. Can you please advice on what to do next!

        Brett Ossman
        Brett OssmanAuthor
        Inspiring
        July 19, 2020

        I'm assuming this will involves re-doing syncing on:

        • Lightroom Mobile app on my phone
        • Lightroom Mobile on my desktop
        • Lightroom Classic on my deaktop

        but again, how to do that. 🙂

        Just Shoot Me
        Just Shoot Me
        Legend
        July 19, 2020

        What do you mean by Lr Mobile on your desktop????

         

        There is no Lr Mobile for the desktop computer. There is Lightroom Cloud Based for Desktop computer buyt that is NOT LrM for iOS and Android.

         

        If you use LrC mainly you should not install the desktop version of Lr Cloud base on your system.

         

        Although many seem to do this all you are doing is confusing the sistuation.

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