Participant

Question

Lightroom not opening RAW files!!???? :( [Unable to open Nikon D3500 Raw files in Lightroom Classic 7.5]

Forum|Forum|7 years ago
March 5, 2019
2 replies
7006 views

Hi all,

I have adobe photoshop lightroom classic CC 7.5 release and camera RAW 10.5.

My problem is when I go to import my RAW photo it gives me an error message "the file cannot be opened by lightroom. (1)".

I have no problem opening raw files in adobe photoshop.

I have the subscription, so I should be all up to date.

I am running on windows 8.1.

Can someone pleeease give a solution to opening RAW files in lightroom!?

Thank you,

Mattias

This topic has been closed for replies.

DdeGannes

Community Expert

The latest version of Lightroom Classic CC is 8.2 / ACR 11.2 so you need to do some updating!

Also updating your computers OS to Win 10, build 1809.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

John Waller

Community Expert

Raw files from which Nikon camera model?

Which version of Photoshop are you using?

FYI, the Camera Raw plugin is only used by Photoshop. Lightroom does not need it since it has Raw camera support built in.

To get support for newer cameras you need to update Lightroom. However Lightroom CC 8.x is not supported on Win 8.1. You'll have to upgrade to Windows 10 to install the latest version of Lightroom.

mattiasthartmannAuthor

Participant

Adobe Photoshop Version: 19.1.7.

I use Nikon D3500.

Which version of windows supports the newer version of lightroom? And are there any free windows download options?.....rather not spend another $100 on windows software if I can help it....

dj_paige

Legend

I think to get Lightroom Classic CC version 8.2 (which is the current version as of today) you can't have Windows 8. You need Windows 10 (but not versions 1511 or 1607). See: Lightroom Classic CC system requirements

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