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C
Carmen Ray
Known Participant
March 10, 2019
Question

Lightroom Not Responding

  • March 10, 2019
  • 4 replies
  • 6378 views

The latest version of LR is not responding. I have shut it down and rebooted it, closed down the computer and rebooted it, and uninstalled via the app, and then reinstalled. It simply will not work. I am running the latest version of Windows 10 on a more than ample computer

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4 replies

D
D2_GameBoy
Participant
July 2, 2020

how did u fix this? i am having the same problem and i need lightroom. 😞 . If u did fix it that is...

    Just Shoot Me
    Just Shoot Me
    Legend
    July 2, 2020

    You are replying to a year old thread that it seems was resolved by the OP getting someone to Format and Reinstall everything on his computer. And THAT, possibly, fixed the problem for him.

     

    You should start your own conversation and give as much details on your system and the LrC version you are using.

      GoldingD
      GoldingD
      Legend
      March 11, 2019

      While you are at it note that your GPU driver is not up to date

      NVIDIA DRIVERS GeForce Game Ready Driver WHQL

      C
      Carmen RayAuthor
      Known Participant
      March 11, 2019

      thank you for spotting this! You wouldn't believe that I have just paid a professional to diagnose and fix the problems with my computer, including format, upgrade and reinstallation

      GoldingD
      GoldingD
      Legend
      March 10, 2019

      Did you have an up proper shutdown or crash of Lightroom? Did perhaps the lock file not get deleted?

      Lightroom catalog cannot be opened

      P
      philz40620612
      Participating Frequently
      February 14, 2021

      The people at Adobe have repeatedly told me that the lock file not deleting should not matter. 

      dj_paige
      dj_paige
      Legend
      March 10, 2019

      What actions do you perform in Lightroom when this not responding happens? Please be specific.

      Please tell us the version NUMBER of your Lightroom, and not words like "latest".

      C
      Carmen RayAuthor
      Known Participant
      March 10, 2019

      I click on "import" and it hangs. It is the latest update of Lightroom Classic. I have now reinstalled TWICE and it still will not work.

      dj_paige
      dj_paige
      Legend
      March 10, 2019

      Please tell us the version NUMBER of your Lightroom, and not words like "latest".

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