Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Lightroom won't allow me to log in unless I have internet access

Engaged ,
Apr 24, 2019 Apr 24, 2019

This sound like an easy fix but I shoot tethered to  my laptop; often when I have no internet access. Yesterday however LR would not allow me to use the software unless I signed into my account. It would just quit.

I was fortunate enough to get access at the university I was shooting at but this could disastrous if it happens again and I have no internet access.

Any fixes for this phenomena ? Never happened before.

2.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 24, 2019 Apr 24, 2019

Make sure you do not Log out or Sign out when you close the Lr application or shut down your computer since that will deactivate the application and you will have to sign in with internet access.

Do use the menu, click Lightroom at the top left of the application and click on Quit Lightroom from the pop up.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 14.5.1, PS 26.10; ) Camera Oly OM-D E-M1.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 24, 2019 Apr 24, 2019

As above LR does not require an internet connection except if you haven't opened it for a period of time.

And even if you haven't opened it for an extended period of time, something around 90 days, it shouldn't ask you to sign in. it would just give you limited function.

That is unless you manually Sign out.

There is no good reason to Sign Out of LR when you are not using it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Apr 25, 2019 Apr 25, 2019

Yes, all of this makes sense BUT I never logged out. I am OSX 10.14 on a MacBook Pro and have not had this problem before. I also use Lightroom on my laptop on a regular basis and had used it the week prior, so there was no lengthly time of innactivity. Perhaps I had left it open for the whole time but I don't think so.

This is still a mystery as to why it happend. I just tried turning off WIFI in my house and LR opended just fine. Just concerned that if it happens at the wrong time it will be a serious head ache.

Thank you all for your generous responses by the way!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 26, 2019 Apr 26, 2019

The latest Mac OS is 10.14.4.  If the Mac updated the OS recently, it may have logged you out of Lightroom (and other apps as well) in the process.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 24, 2019 Apr 24, 2019

Adding to what was previously stated. As a test, and a learning experiment,

with internet access, sign in using the Adobe Creative Cloud Desktop application. And as stated, do not sign out. Now if your computer only gets internet thru an ethernet cable, disconnect it, if you use WiFi, disable it. reboot your computer. Now no internet access, but lightroom still works, correct? Unless you go some 90 plus days without internet, lightroom should still work.

Next, sign out, reboot, retry, no lightroom, probably, reconnect internet, sign in, lightroom back.

upshot is to never sign out.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 04, 2019 May 04, 2019
LATEST

Ah, that would explain things then

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines