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Known Participant
April 13, 2017
Answered

LR complains about camera raw version when opening photoshop

  • April 13, 2017
  • 3 replies
  • 4563 views

I recently updated to the latest version of LR, PS and Camera Raw. Now when I am in LR it complains that PS does not have the most recent version of camera raw....specifically the 9.10 version.

In PS  when I go to help -> about plugins -> Camera Raw it says I have 9.10.0.739 version installed

The CC app say I am up to date with everything

I should not be getting this error or having this issue. What can I do to resolve this issue?

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    I will continue to check tomorrow after a  another restart, but the initial install did not seem to prevent the warning dialog in LR from appearing.


    We have identified this issue as bug after the Lightroom 6.10/2015.10 update. You can put a check mark on "Don't show again" and select the option "Open Anyway" as a workaround for now.

    Regards,

    Mohit

    3 replies

    April 14, 2017

    Same thing here as well.  Isn't there any "fundamental" testing done before release to make sure

    that something this basic does not happen?  Seems to be something obvious to check to me!

    JP Hess
    Inspiring
    April 14, 2017

    You would certainly think so. But Adobe has become so big and developing so many different things that it seems to have become extremely difficult to keep a handle on everything. I know, that is a poor excuse. But I know from being a developer of a sort in the past that it is easy to overlook little details as changes are being made. A simple change in one area can have a domino effect throughout the program. Believe me, I'm not making any excuses for Adobe. I'm just saying that the kinds of mistakes that are being made are very easy to overlook if extreme care isn't being taken.

    Inspiring
    April 14, 2017

    I hear what youre saying but being a big company means you have a responsibility to test something as simple as these kinds of things.  I mean it happened immediately on both my computers after updating.   This is overall minor considering the massive slowdown issues we're discussing in another thread but still.   Expect more.  Also, starting to deeply looking in to CO 10 now.

    Inspiring
    April 13, 2017

    It's like they released the updates without actually testing them first?  Same issue here.  Noted to ignore until update released.

    Mohit Goyal
    Community Manager
    Community Manager
    April 13, 2017

    Hi EMC_ckranz,

    Have you tried restarting your machine after the update installed?

    Regards,

    Mohit

    Known Participant
    April 13, 2017

    twice now and still get the error

    Mohit Goyal
    Community Manager
    Community Manager
    April 13, 2017

    Please update the ACR again using the below download link and check if that helps.

    Camera Raw installer for Adobe Photoshop CC and CS6

    Regards,

    Mohit