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jilla92724461
Participant
January 18, 2018
Answered

Lumix G9 Lightroom can't read raw files

  • January 18, 2018
  • 2 replies
  • 4732 views

I have just bought the new Lumix G9 but I get the message that Lightroom can't read the raw files when I try to import them.  It only imports the jpeg versions.  How do I fix that?  I am using a Mac and Lightroom Classic.  Thanks

※Your post moved from Adobe Creative Cloud to Lightroom Classic CC by Moderator.

    This topic has been closed for replies.
    Correct answer AxelMatt

    Which version of Lightroom do you use? Please post the exact version number.

    You can also take a look here: Cameras supported by Camera Raw

    As you can see you need the latest versions of Lightroom, 6.14 for the perpetual license and 7.1 for Lightroom Classic CC.

    Axel

    2 replies

    J
    jilla92724461Author
    Participant
    January 18, 2018

    Hi Alex

    I am on the subscription based Lightroom classic 2015.12.   As far as I am aware I am on the latest version as it is updated regularly with the subscription service.  I have looked at Cameras supported by Camera Raw and it seems to support the G9 as shown here.

    Not sure what I need to do next but I will call tech support and see if they can fix the issue.  Thank you for your help. 

    Panasonic LUMIX DC-G9RW210.11.17.16.14
    99jon
    99jon
    Legend
    January 18, 2018

    Launch Creative Cloud and go to the Apps tab. Install Lightroom Classic (v7.1) which is the latest version.

    J
    jilla92724461Author
    Participant
    January 18, 2018

    Thank you.  I am updating the Photoshop CC and Camera Raw CC now but the Lightroom Classic CC says it is up to date.

    I will update once it has finished updating.  Fingers crossed

    AxelMatt
    Community Expert
    AxelMattCommunity ExpertCorrect answer
    Community Expert
    January 18, 2018

    Which version of Lightroom do you use? Please post the exact version number.

    You can also take a look here: Cameras supported by Camera Raw

    As you can see you need the latest versions of Lightroom, 6.14 for the perpetual license and 7.1 for Lightroom Classic CC.

    Axel

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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