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dj_paige
Legend
August 20, 2018
Answered

Map module to be discontinued?

  • August 20, 2018
  • 11 replies
  • 8998 views

So, as you can see I am running Lightroom 7.4 and I get the message shown above when starting the Map Module. If I go to the web site mentioned in the message, it shows a slightly different message that applies to only Lightroom 4 and 5. So ... we have a contradiction. Can anyone explain if the map module is really going away for current subscribers who as of today use Lightroom 7.4?

This topic has been closed for replies.
Correct answer johnrellis

The comment is a general response by the way - not to you John.


Rikk Flohr, Adobe Official Rep, posted this in the last hour:

Thank you for your patience. After additional investigation, it appears this message was appearing by mistake for some Lightroom Classic 7.4 users. 

The issue with the errant warning message should be fixed now.  You may need to relaunch Lightroom to clear it.  If it still appears after a relaunch, you may need to clear Lightroom’s preferences.

11 replies

Participant
December 6, 2018

Regardless of reason for Map module no longer working, Adobe's LightRoom Version 6 is still available through retail outlets e.g John Lewis for £119.95. Without any notification to their retailers Adobe has removed map module functionality. I will be pursuing this with Adobe as I believe they have contravened the Consumer Rights Act 2015 because they are make a profit on something which they know is unfit for purpose.

I have contacted trading standards and raised a query with them number 15273816. I tried "chatting" to Adobe first  online but I was shifted from pillar to post!

Let us hope I can persuade Adobe the have a change of heart.

dj_paige
dj_paigeAuthor
Legend
December 6, 2018

Don't tell me, I'm not an Adobe employee. You might want to contact Adobe about this.

Participating Frequently
August 20, 2018

I guess the problem is caused by Google. After an update of Google Earth in February or March this year, my Garmin BaseCamp could no longer start GE. In June there was a new update of GE, and everything works fine again. I hope, Adobe can solve the problem.

Heinz

Participant
August 20, 2018

A friend of mine (Peter Orr) says he has done 'some digging' with Adobe on this, and her reports:

"it looks like Adobe haven't written the message at all clearly. I understand that the map module was dropped from Lr v4 and 5 and a new 7.x version will be released shortly that will remove the error message for subscribers and offer continued Map Support.

It is not known when the new version Lr 7.x will be available for download, but until it is, this error message will continue to be a confusing and worrying issue for those who use the excellent Map module."

Thanks for this Peter... I'm much happier with this situation now.

stewartr43936066
Participating Frequently
August 20, 2018

Unless I missed something - always a strong possibility - this does not speak well to Adobe's way of announcing changes.

Participant
August 20, 2018

I have also seen this today. Very alarming, and confusing.

Maps is part o the reason I like LR... can just tag images with GPS and see exactly where I was.

The website says it will be discontinued "for LR4 and LR5", which is fair enough... very old.

But I'm paying Adobe a monthly fee for LR Classic CC, and the web page also says its "applies to LR Classic CC".

Is this another ruse to get us to move over to the cloud based LR CC?? (Which I will never do, for far too many reasons that I'm able to list here). If map view drops out of LR Classic CC it could be the final nail to make me take a serious look at one of the alternatives...

Please clarify/fix this Adobe...

Participant
August 20, 2018

Great news ...

I also chose Lightroom for the map module and the location of my photos.

I pay for LR Classic CC and don't see why we cannot get any support.

Has anybody been able to chat with Adobe. I find this option very user unfreindly.

JP Hess
Inspiring
August 20, 2018

I have no contact with Adobe whatsoever. But it seems to me that this is an issue that has come up unexpectedly, and everyone is going to have to wait until Adobe is ready to clarify it. A thread like this one can continue endlessly with all kinds of speculation. Hundreds or thousands of users had threatened to leave because this wonderful feature "could" be going away. But nobody really knows what is going to happen. The only thing anyone can do until Adobe officially clarifies what is happening is wait and see. If you want to go look for other alternatives, do it. If this is going to ruin your workflow, that's too bad. But do you really know that it's going to happen for the current version? The best thing to do, in my opinion, is just wait for an official announcement from Adobe. When that happens, then you can make your decision. Until that happens, all this speculation is simply utter nonsense.

Known Participant
August 20, 2018

Finally scraped up  enough money to get GPS feature on my camera. Works like a charm in Lightroom Classic. Now they are going to discontinue it in November?? I am really ticked. Anyone know what other programs have the map feature?

dj_paige
dj_paigeAuthor
Legend
August 20, 2018

https://forums.adobe.com/people/belcamp+george  wrote

Finally scraped up  enough money to get GPS feature on my camera. Works like a charm in Lightroom Classic. Now they are going to discontinue it in November?? I am really ticked. Anyone know what other programs have the map feature?

We don't really know if the Map Module is going away, or if this is an error.

JohanElzenga
Community Expert
Community Expert
August 20, 2018

According to a discussion on https://feedback.photoshop.com it is an error and there will be an update that fixes this soon.

-- Johan W. Elzenga
Known Participant
August 20, 2018

Same here - I was looking for some explanation for this, and ended up here. I work with the map module every day, so I know for a fact that this message just started appearing today, at least for me.

As some other people have already stated, Map module is one of the reasons I stay with Lightroom. I'm really eager to know for sure whether they are really dropping support for it (or not).

If anyone finds out, let us know! Thanks.

georgg7003168
Participant
August 20, 2018

For me too, the map module is an elementary tool in Lightroom. Since I'm traveling around the world, I want to be able to reproduce the locations of the photos. If the module should drop, then I think, if I do not drop Lightroom with me and change to another product (ceaper price).

Participant
August 20, 2018

I am also seeing the message. I'm currently trialling Lightroom Classic with the view to upgrading from Lightroom 5. The main reason for upgrading is the map support so I will be interested in seeing an explanation.

JoeKostoss
Community Expert
Community Expert
August 20, 2018

My guess is that it only applies to Versions 4 and 5 as stated on the web site.  I suspect that the popup on the Map Module should only pop up on those versions but was not properly coded.

dj_paige
dj_paigeAuthor
Legend
August 20, 2018

JoeKostoss  wrote

My guess is that it only applies to Versions 4 and 5 as stated on the web site.  I suspect that the popup on the Map Module should only pop up on those versions but was not properly coded.

Maybe, but the message is different in Lightroom 7.4 than the one shown on the web page that applied to Lightroom 4 and Lightroom 5. So different coding.

john beardsworth
Community Expert
Community Expert
August 20, 2018

I've asked the relevant people for some explanation.

Known Participant
August 20, 2018

I get the same message- what is going on?