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gabi1200
Known Participant
July 16, 2017
Answered

No puedo abrir archivos RAW en Photoshop

  • July 16, 2017
  • 1 reply
  • 13098 views

No puedo abrir los archivos RAW desde Photoshop, sale este mensaje: "Photoshop no puede abrir un archivo RAW de una cámara digital"

Hasta hoy mismo podía hacerlo sin problemas no se que ha cambiado.

Gracias

Un saludo

Gabriel

    This topic has been closed for replies.
    Correct answer F. McLion

    To be able to help, we definitively need some more information from you:

    - Exact version of Lightroom

    - Exact version of Photoshop

    - OS

    - Source of RAW, type of Camera

    1 reply

    F. McLion
    Community Expert
    F. McLionCommunity ExpertCorrect answer
    Community Expert
    July 17, 2017

    To be able to help, we definitively need some more information from you:

    - Exact version of Lightroom

    - Exact version of Photoshop

    - OS

    - Source of RAW, type of Camera

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
    gabi1200
    gabi1200Author
    Known Participant
    July 17, 2017

    Version Lightroom (The last) 2015.10.1 Camera Raw 9.10.

    Version Photoshop (The Last) 2017.1.1 Camera Raw 8.0.0.137

    OS: Windows 10 x64

    Source of RAW: Canon 5d Mark IV and Canon 5D Mark II

    Thanks

    Gabi

    F. McLion
    Community Expert
    Community Expert
    July 17, 2017

    You need to update Camera Raw (ACR) in Photoshop to have it support your camera.

    Use the CC desktop app, or if not working the updater from within Photoshop or download directly from here: Camera Raw installer for Adobe Photoshop CC and CS6

    In Lightroom, ACR is integrated and there's no need for a separate download. That's why it is always up-to-date.

    For Photoshop, it need to be updated separately.

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---