My suggestion - from personal experience: I followed the steps below for a 'clean' system with Adobe programs.
Because you subscribe-
1. Download and run the Adobe CC Cleaner Tool. Use the Creative Cloud Cleaner Tool to solve installation problems
This Un-installs any Adobe CC program you select in the dialog. (Note- this is Not the freeware program CCleaner!)
2. Reboot the computer
3. Download and run the Creative Cloud Desktop App Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial
4. In the CC App- Log in with the Adobe ID you used for your subscription.
5. Click the [Install] buttons on the CC App to install Lightroom Photoshop (and Bridge-if wanted)
My other problem on my Dell laptop was the Nvidia driver causing 'BSOD' and 'lock' files.
A complete Un-install of Nvidia drivers and re-install solved this.