Update does not support Nikon D7500?

Question

I use a Nikon D7500. I understand that the new update 2015.12 supports mij new camera. But it does not. My App tells me that is is updated, so I can not renew it. When importing my Photo's Iget the failure: at all photo's : Preview is not available for this file (NEF). I also downloaded the update from the site of Adobe, but when I click : Install, nothing happens. What can be the matter? Wim Jansen

.

JP Hess · Accepted Answer

wj98429907 wroteHI Akash,1)Version 6.3 (9600)2) No. I transferred the foto's from the SD card. But I opened them with Nikon software (Capture NX-D)6.3 is NOT the latest version. It might look like it's a higher number based on numeric logic (6.3 would be greater than 6.12), however in this case the number 12 is greater than the number three. Go through the update process and make sure you are updated to Lightroom 6.12.

wj98429907 · Answer

HI Akash,1)Version 6.3 (9600)2) No. I transferred the foto's from the SD card. But I opened them with Nikon software (Capture NX-D)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded