Highlighted

Using NAS drive for your images.

Community Beginner ,
Mar 16, 2017

Copy link to clipboard

Copied

As you work in the digital world you accumulate a growing number of images and therefore data to be stored and backed up. The ever increasing camera resolution and capability add to the exponential growth of your data. The result is you must move your files off your laptop or desktop computer. A desktop can be expanded for a while but you will eventually max this out too.

While working with Lightroom 2015.9 I have recently experienced problems generating XMP metadata files for PSD files in my Lightroom library with originals stored on a NAS system. I made sure the PSD files were created with the  Maximize PSD and PSB File Compatibility set to ALWAYS.  I contacted Adobe on a chat session and I was told that Adobe recommends not using an NAS or external drive. They recommend keeping all your data on the local computer. I could not believe what I was hearing.

I see references to people using NAS drives and External drives. I have well over a tera bite of data and it is growing at a fast rate. I have a 10 TB NAS drive system with a second one doing backup images using a robust network. It does slow me down a little but I can live with the speed to get the advantage of the storage and the automated backup.

Lightroom is a database driven package that is typically working with smaller files. I keep the catalog on my local system.

I am searching for a solution for this issue but the path is not clear to me.

Adobe Community Professional
Correct answer by Jao vdL | Adobe Community Professional

Do you have a good reason to be writing xmp metadata to your files? There really is no reason to do this if you're not accessing these images from another computer and want the Lightroom edits to be visible. It is a very duplicative thing to be doing otherwise that just increases network traffic and makes your files get overwritten all the time without any real benefit. Just make sure your catalog gets backed up once in a while which is where the edits are really stored.

TOPICS
How to

Views

33.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Using NAS drive for your images.

Community Beginner ,
Mar 16, 2017

Copy link to clipboard

Copied

As you work in the digital world you accumulate a growing number of images and therefore data to be stored and backed up. The ever increasing camera resolution and capability add to the exponential growth of your data. The result is you must move your files off your laptop or desktop computer. A desktop can be expanded for a while but you will eventually max this out too.

While working with Lightroom 2015.9 I have recently experienced problems generating XMP metadata files for PSD files in my Lightroom library with originals stored on a NAS system. I made sure the PSD files were created with the  Maximize PSD and PSB File Compatibility set to ALWAYS.  I contacted Adobe on a chat session and I was told that Adobe recommends not using an NAS or external drive. They recommend keeping all your data on the local computer. I could not believe what I was hearing.

I see references to people using NAS drives and External drives. I have well over a tera bite of data and it is growing at a fast rate. I have a 10 TB NAS drive system with a second one doing backup images using a robust network. It does slow me down a little but I can live with the speed to get the advantage of the storage and the automated backup.

Lightroom is a database driven package that is typically working with smaller files. I keep the catalog on my local system.

I am searching for a solution for this issue but the path is not clear to me.

Adobe Community Professional
Correct answer by Jao vdL | Adobe Community Professional

Do you have a good reason to be writing xmp metadata to your files? There really is no reason to do this if you're not accessing these images from another computer and want the Lightroom edits to be visible. It is a very duplicative thing to be doing otherwise that just increases network traffic and makes your files get overwritten all the time without any real benefit. Just make sure your catalog gets backed up once in a while which is where the edits are really stored.

TOPICS
How to

Views

33.1K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 16, 2017 0
Adobe Employee ,
Mar 16, 2017

Copy link to clipboard

Copied

Hi StricklySpeaking,

Please refer the below-related discussions.

Lightroom 6 and External Drive (NAS)

NAS drives on home network can they be used to in any way with Lightroom?

Thanks,

Mohit

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 16, 2017 0
Adobe Community Professional ,
Mar 17, 2017

Copy link to clipboard

Copied

StricklySpeaking  wrote

While working with Lightroom 2015.9 I have recently experienced problems generating XMP metadata files for PSD files in my Lightroom library with originals stored on a NAS system.

What kinds of problems, exactly? Can you provide specifics, error messages, etc that you are experiencing? Do you have LR set to automatically write XMP metadata to files, or are you manually writing? Note that the XMP metadata for a PSD (and TIF, JPG, DNG, etc) are stored in the actual file, so you won't expect to see a sidecar file. However, raw images, due to their read-only nature, require LT to generate the sidecar .xmp file when you write metadata.

Yes, the "official" answer is not to use NAS at all (not supported), but many people use them very successfully. If you provide more information about the nature of the problems you are having, we might be able to help.

Mike

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 17, 2017 0
Community Beginner ,
Mar 17, 2017

Copy link to clipboard

Copied

A few of the error messages are included below:

Could not write metadata. Unknown file I/O error. (18)

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110130/A0000029.3FR (These are Hasselblad raw files typically get an XMP sidecar file for each)

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110220/A0000189.3FR

Photos have read-only access. (66)

/Volumes/DroboFS/tdb1310c0286/1/Photography/Inventory/Original Digital Scans/COAST.TIF (I do not see a write limitation. On a Mac so I will look at this with linux and use chmod if needed.)

/Volumes/DroboFS/tdb1310c0286/1/Photography/Inventory/Original Digital Scans/COSTUME.TIF

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110401/Phocus Exports/A_0057.psd

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110401/Phocus Exports/A_0128.psd

Could not write metadata. Unknown file formats. (395)

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110325B/Phocus Exported/North Overlood of Canyonlands National Park_2279.tif (No idea what is going on here. I plan to look at the files more)

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110325B/Phocus Exported/North Overlood of Canyonlands National Park_2280.tif

…..

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110325B/Phocus Exported/So Utah Area_0882.psd (These files are mostly exported by Hasselblad Phocus and this program may not be generating a PSD file that LR likes. They do work fine with PS however. )

/Volumes/DroboFS/tdb1310c0286/1/Photography/H4D/110325B/Phocus Exported/So Utah Area_0885.psd

Yes, LR is set to automatically write XMP metadata files.

I have also tried to manually write the files one selected at a time and also as a group.

I think your list of files that include sidecar files is not correct. I agree that some formats do not require a sidecar file. The main issue I had was with PDF files and I have about 800 that have the problem indicated. I have set LR to “Don’t show me this issue again” when I stop LR. I feel LR is probably constantly working in the background trying to write the XMP data or file.

I am continuing to work using the NAS drive. I have been using a NAS drive for several years. I just did not like hearing that Adobe was not supporting NAS drives. Again this is not a practical situation considering storage needs of digital photography.

I just returned from shooting today and I see I generated 40.8 GB of file data. I will boil this down a lot but I need to be able to use NAS or I will drown.

Thanks for the reply and any suggestions or comments.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 17, 2017 0
Most Valuable Participant ,
Mar 17, 2017

Copy link to clipboard

Copied

I contacted Adobe on a chat session and I was told that Adobe recommends not using an NAS or external drive. They recommend keeping all your data on the local computer. I could not believe what I was hearing.

I think that support person is mistaken (which happens too frequently, I'm afraid).  While LR requires that catalog folder to be on a direct-attached drive (either inside your computer or attached via USB or Thunderbolt), LR supports placing photos on external drives and NAS. I've never seen an official statement "recommending" against external drives and NAS, and Adobe would be laughed off the Internet if they ever published such a thing.   NAS and external drives are essential for anyone with a very large catalog.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 17, 2017 0
Adobe Community Professional ,
Mar 17, 2017

Copy link to clipboard

Copied

It probably depends on the application background of the Adobe support person they talk to. I'm not sure if the Lightroom team has made any statements about NAS storage other than saying you can't put the catalog database there, but other Adobe application teams have made more specific statements about network storage over the years, generally advising against it.

So whatever the truth is about Lightroom network storage storage, the consistent message across many other Adobe application support teams is that networks are difficult to troubleshoot due to complexity, OS bugs, etc:

Re: Photoshop CS6 not saving to server (Adobe forums)

"Note: Photoshop does not officially support saving to servers, because there are many problems with servers and networks outside our control." - Photoshop engineer

Illustrator support for networks and removable media (Adobe tech doc)

While you can use Illustrator files from networks and removable media, you can compromise the performance and reliability of the application.

Networks and removable media with Digital Video (Adobe tech doc)

Adobe Technical Support only supports using Adobe Premiere Pro, Adobe Premiere Elements, After Effects, Encore, Media Encoder, Prelude, or SpeedGrade on a local hard disk. It's difficult to re-create or accurately identify network- and peripheral-configuration problems...While Adobe Premiere Pro works across networks and removable media, these configurations compromise the performance and reliability of the application.

Saving Adobe files to a network volume/share is not supported

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 17, 2017 0
Adobe Community Professional ,
Mar 18, 2017

Copy link to clipboard

Copied

Generally storing originals on a NAS should work just fine but :

>While working with Lightroom 2015.9 I have recently experienced problems generating XMP metadata files for PSD files in my Lightroom library with originals stored on a NAS system.

is where the problem is. If you need to write xmp to a psd file on a network drive, it more or less rewrites the entire file which is a problem when you have to send it over the network as psd files get really large especially when you work with a few layers and use maximize compatibility as you should. When you write xmp to raw files, it just places a small xmp file right next to the raw file which is much easier to rewrite after every edit in Lightroom. So the solution is to not automatically write xmp files and only do it when you really need to.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 18, 2017 0
Community Beginner ,
Mar 18, 2017

Copy link to clipboard

Copied

Thanks to all for the postings and the ideas.

I notice the links that Staff posted indicated the same issue I have and they were one year ago. One guy trying to use the cloud, ugggg.

I will continue to use the NAS drives and keep my catalog on the local system as I have been doing. Don't like the idea of manually writing XMP files but I can see how it would work. I would be working for Light Room instead of having Light Room work for me.

I may decide to split my work up into multiple catalogs and put the catalogs that LR has trouble with on a local machine. This will eventually grow into a problem though. I also was trying to go with a single catalog as suggested by some.

Supporting network issues could be a problem I guess but supporting computers in general was in the beginning and NAS is getting down the road. LR developers will eventually come around. I hope!

I could go buy a new Mac Tower and try to put 10 TB of RAID storage on that. Then backup to the NAS on the network in a different building. I would need to sell the idea to my finance minister though, you may not hear from me again.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 18, 2017 0
Adobe Community Professional ,
Mar 18, 2017

Copy link to clipboard

Copied

Do you have a good reason to be writing xmp metadata to your files? There really is no reason to do this if you're not accessing these images from another computer and want the Lightroom edits to be visible. It is a very duplicative thing to be doing otherwise that just increases network traffic and makes your files get overwritten all the time without any real benefit. Just make sure your catalog gets backed up once in a while which is where the edits are really stored.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 18, 2017 0
Community Beginner ,
Mar 18, 2017

Copy link to clipboard

Copied

Yes, I use a laptop for portable work and a faster Desktop computer for local working of images and Printing. I do work on both computers.

I backup every time I exit Lightroom to the local laptop and I occasionally move a copy to the NAS by hand and time machine does a backup also. I have also used the backups when problems have come up.

I have a top level folder on the NAS called Photography and then a folder for each camera type including iPhone. Then I have a folder for Lightroom which is the backups of catalog. All this at the top level on the NAS so it only takes a few keystrokes to drill down when I manually go there.

Thanks again for your suggestions. They are all good.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 18, 2017 0
New Here ,
Mar 02, 2018

Copy link to clipboard

Copied

Hmmm … I also used to write XMP files aside my RAWs for the simple reason of SAFETY … Having ALL edits of ALL my images in just ONE large file seems way more prone for failure, than having each image's edit written in a small simple text files aside it. Even though it may be a little slower. You will have a much higher chance of restoring a large percentage of individual files rather than one gigantic several GB file. For a pro photographer safety comes before speed …

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 02, 2018 0
Adobe Community Professional ,
Mar 02, 2018

Copy link to clipboard

Copied

I suppose this is one of those issues where there isn't really a correct answer. I tend to agree with Jao vdl on this one, however. I have been using Lightroom since early in version 2. I have only had to restore one backup catalog because I lost one somehow. I can write XMP files if I need them, and I have on occasion. But that hasn't been very often. The catalog has been very reliable for me. I just don't see the need to clutter up the folder with a lot of extra little files when (in my opinion) they aren't really necessary.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 02, 2018 0
New Here ,
Oct 27, 2017

Copy link to clipboard

Copied

So I have been using a NAS for about 5 years with LR (multiple versions) and never had any problems. Yesterday, I upgraded to the new LR CC. I had to change some IP addresses due to a router change and plugged in my NAS to my router, mapped it in my Mac so it showed up as DiskStation just as it did before but with the new IP address and immediately received an error that you may not use a NAS for photo storage in LR, please choose a local drive.  No matter what I did I could not get the NAS to work. So now I have several TB of photos out on my NAS that I'm not sure how I'm going to access. I purchased the 1TB cloud but that's not near big enough for everything I have and now will have to find a USB drive or multiples to do the same thing I've been doing with my NAS for several years. Needless to say, I am not a happy camper and if I weren't so deeply into using Adobe products, I would dump them right now. This is ridiculous. To have a camera that each photo is at least 50MB and to go do a shoot where you may shoot several hundred or more photos, it adds up pretty quick and a local drive is not going to cut it. If anyone has any great ideas I'm open.

Thanks,

Scott

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 27, 2017 1
Most Valuable Participant ,
Oct 27, 2017

Copy link to clipboard

Copied

Can you post a screenshot of the error message?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 27, 2017 0
Most Valuable Participant ,
Oct 27, 2017

Copy link to clipboard

Copied

Oh, I see you said Lightroom CC.  Are you sure you want CC and not Classic?

https://www.lightroomqueen.com/lightroom-cc-vs-classic-features/

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 27, 2017 0
Adobe Community Professional ,
Oct 27, 2017

Copy link to clipboard

Copied

siwilson  wrote

So I have been using a NAS for about 5 years with LR (multiple versions) and never had any problems. Yesterday, I upgraded to the new LR CC. I had to change some IP addresses due to a router change and plugged in my NAS to my router, mapped it in my Mac so it showed up as DiskStation just as it did before but with the new IP address and immediately received an error that you may not use a NAS for photo storage in LR, please choose a local drive.  No matter what I did I could not get the NAS to work. So now I have several TB of photos out on my NAS that I'm not sure how I'm going to access. I purchased the 1TB cloud but that's not near big enough for everything I have and now will have to find a USB drive or multiples to do the same thing I've been doing with my NAS for several years. Needless to say, I am not a happy camper and if I weren't so deeply into using Adobe products, I would dump them right now. This is ridiculous. To have a camera that each photo is at least 50MB and to go do a shoot where you may shoot several hundred or more photos, it adds up pretty quick and a local drive is not going to cut it. If anyone has any great ideas I'm open.

Thanks,

Scott

Scott, you're another victim of the mass confusion Adobe caused by naming a completely new product the same as an existing product. Lightroom CC is NOT AT ALL the same thing as Lightroom. It misses 90% of the features and insists on storing absolutely everything you add to it onto the cloud. You cannot pick and choose what you put there so if you have more than 1TB of data Lightroom CC is not a workable solution for you. It is not at all suitable for when you are somebody that shoots 100's to thousands of images a day. It is geared towards the iPhone shooter crowd that wants to shoot raw on their phone and have the images show up everywhere. What you want is Lightroom Classic which is the actual update to Lightroom. It's quite unfortunate that they decided to mess with these names.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 27, 2017 1
New Here ,
Oct 28, 2017

Copy link to clipboard

Copied

Jao,

You are absolutely correct. I completely misunderstood their naming conventions. I already had the new light room dowloaded and just had to show it where my NAS was, update the database and everything seems fine. Thank you for your help. As for your request for a correct button below, there is not one here otherwise I would click it. Sorry about that and thank you again.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 28, 2017 0
Adobe Community Professional ,
Oct 28, 2017

Copy link to clipboard

Copied

I never ask for "correct" buttons. I think that is the forum system that does that. Glad this solved your problem.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 28, 2017 0
Explorer ,
Jul 15, 2019

Copy link to clipboard

Copied

When you say you have been using NAS for LR for X years,..do you mean catalog?, images?, or both?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 15, 2019 0