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VSCO Missing profile LR CC Classic

New Here ,
Feb 14, 2019

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Hi there!

I recently updated my old LR (v5) to LR CC Classic (8.2) and reinstalled VSCO presets. The problem is that when I apply a VSCO preset (canon) in a raw file (canon) the VSCO camera profile is missing. And I cannot import them manually in the profile navigator.

I have checked that VSCO preset are correctly stored in my user library. In particular:

HD Mac / users / my user / Library / Application Support / adobe / camera raw

Camera profiles / Vsco film Canon profiles

Settings / Vsco film 1 / toolkit / toolikit color

My OS is Mojave and the library user is hidden. I have made it always visible.

I have tried different solutions from the forums but nothing works and I am a little bit desperate because VSCO are important in my workflow.

Any help would be much appreciated.

Regards,

Paco

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VSCO Missing profile LR CC Classic

New Here ,
Feb 14, 2019

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Hi there!

I recently updated my old LR (v5) to LR CC Classic (8.2) and reinstalled VSCO presets. The problem is that when I apply a VSCO preset (canon) in a raw file (canon) the VSCO camera profile is missing. And I cannot import them manually in the profile navigator.

I have checked that VSCO preset are correctly stored in my user library. In particular:

HD Mac / users / my user / Library / Application Support / adobe / camera raw

Camera profiles / Vsco film Canon profiles

Settings / Vsco film 1 / toolkit / toolikit color

My OS is Mojave and the library user is hidden. I have made it always visible.

I have tried different solutions from the forums but nothing works and I am a little bit desperate because VSCO are important in my workflow.

Any help would be much appreciated.

Regards,

Paco

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LEGEND ,
Feb 14, 2019

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New Here ,
Feb 15, 2019

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Hi David! Thanks a lot for your reply. I have read very carefully all the links in your post (many of them were familar to me) and I do not find the key.

As a said yesterday, I have checked that VSCO files are correctly stored in my user library. After installing VSCO (many times), I try to import manually the VSCO camera profiles but LR says "the folder could not be created".

In develop module, I can see my vsco on the left side of the panel. The problem is the right side and VSCO camera profiles. They are missing.

Thanks for your help David. VSCO customer support is really slow and they are not very interested in helping with this problem.

I am still looking for solutions.

Regards,

Paco

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LEGEND ,
Feb 15, 2019

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VSCO customer support is really slow and they are not very interested in helping with this problem.

VSCO Film is being discontinued from March – see my blog for more information.

99jon tech: VSCO Film Closing

Do any of the presets include a profile? If you select a preset does a profile show up in the profile browser on the right?

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New Here ,
Feb 15, 2019

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Hi Jon,

Thanks for your help.

I can see the VSCO presets on left side. But when I apply some of them the specific VSCO camera profile on right panel is missing. It is the same with all the VSCO presets.

When I go to profile navigator I only see the Adobe profiles (vintage, modern, matriz, etc.). I have tried to import VSCO camera profiles manually but It does not work too.

Adobe Customer Support sent me an email with some instructions to clean some old files. Uninstall and reinstall adobe programs. But the error is the same.

It is really frustrating.

Thanks anyway Jon.

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LEGEND ,
Feb 15, 2019

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When you go into Profiles on the right, you need to select browse to see the non basic Adobe ones. This includes extra ones from Adobe, the camera matching ones, and any third party profiles.

Image 1.png

Image 2.png

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Community Beginner ,
Mar 08, 2019

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Francisco, I'm facing the exact same issues you're facing and have checked everything you've checked. This is driving me crazy. Have you found a solution by any chance?

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New Here ,
Mar 11, 2019

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Has anyone managed to crack this? I cannot get VSCO to work for the life of me, and it's driving me nuts.

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Community Beginner ,
Mar 11, 2019

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Haven't cracked it jbriscoe​ but I did find out that you I can still see the tone curves for the VSCO presets in there which has encouraged me to work on my tone curve and own settings a lot more

I did write to VSCO though but haven't heard back yet.

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New Here ,
Mar 11, 2019

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Likewise – wrote VSCO and hoping for a speedy response.

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Adobe Community Professional ,
Feb 15, 2019

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The VSCO profiles are camera specific. Perhaps the profiles you installed are not the ones for the camera you are shooting with currently?

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Adobe Community Professional ,
Mar 11, 2019

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As I said above, the VSCO profiles I have seen are all camera specific. They will not work for any other camera than they were originally meant for. That said, you CAN make them work for other cameras by using DNG profile editor which is a free download from Adobe labs. This is not for the fainthearted and is a multistep process.

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New Here ,
Mar 11, 2019

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I'm using Fuji profiles as I shoot on an X-T2...still nothing.

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Adobe Community Professional ,
Mar 11, 2019

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They are specific to the exact camera model not just a brand

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New Here ,
Mar 11, 2019

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When installing, you only have the option to select make, not model. Unless I'm missing this somewhere post install?

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Adobe Community Professional ,
Mar 11, 2019

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These profiles are specific to the exact model camera. I remember VSCO used to include profiles for every known camera from a certain brand. It is likely that the package you are using was from before the XT-2 was released and so they didn't include it yet.

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Community Beginner ,
Mar 11, 2019

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I shoot on a Canon 6D, always have and have always used the specific VSCO presets for that camera in Lightroom without any problem. It was upgrading to a newer version of Lightroom that has messed things up. And I did install the right profiles.

VSCO got back with this:

"I'm glad that you were able to see our note about discontinuing support of the product.

That being said, we are no longer doing any troubleshooting or support related to the VSCO Film product. I am not able to offer any answers to questions that might come up. I'm sorry about that.

Please reach out if you have any further questions."

Shame. If anyone ever solves this, I'm all ears

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New Here ,
Mar 11, 2019

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I got the same reply today - useless.

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Adobe Community Professional ,
Mar 11, 2019

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Oh. What is happening is that the profiles are likely not getting indexed by Lightroom Classic. What you should do is go to /Library/Application Support/Adobe/CameraRaw where you probably will find the VSCO .dcp files. Move these out of that folder onto the desktop. Then in Lightroom Classic Develop, hit the little profile browser icon (the four squares). Then on the left of "profile browser" hit the plus icon and select "import profiles". Point it to the profiles now on your desktop and import them all. Now you might have to reload Lightroom but after you've done that the profiles should show up in a section called "profiles" in the profile browser where you can select them as favorites to make them show up in the menu.

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New Here ,
Mar 12, 2019

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You ABSOLUTE legend...thank you! That worked beautifully.

If I delete the raw .dcp files now from my desktop, assuming they'll be gone from Lightroom?

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Community Beginner ,
Mar 12, 2019

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Thanks Jao vdL but it unfortunately still doesn't work for me...

When trying to import the profiles from the desktop, I get an error saying: "Import Profiles - A folder could not be created."

I've tried relaunching Lightroom but it didn't help unfortunately. So I guess it's not being able to create that "Profiles" section in the profile browser for some reason.

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Adobe Community Professional ,
Mar 12, 2019

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jbriscoe  wrote

You ABSOLUTE legend...thank you! That worked beautifully.

If I delete the raw .dcp files now from my desktop, assuming they'll be gone from Lightroom?

You should be able to delete the dip files from your desktop. When you import profiles it copies them back into a folder in the ~/Library/Application Support/Adobe/CameraRaw/CameraProfiles folder (this is the folder in your own home directory) where you should now find a directory called Profiles that has them all in it.

When trying to import the profiles from the desktop, I get an error saying: "Import Profiles - A folder could not be created."

This probably means the permissions are set wrong in the folder where Lightroom is trying to put the profiles. open up the ~/Library/Application Support/Adobe/CameraRaw/ folder in your home directory and do a get info on the CameraProfiles folder that should be in there and make sure you have read and write permissions to it.

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Community Beginner ,
Mar 13, 2019

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I really appreciate your help Jao vdL and I feel we're almost there. Indeed I didn't have writing permissions, changed it, redid the whole thing, no error popped up, relaunched Lightroom and they're still not there

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Adobe Community Professional ,
Mar 13, 2019

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There could be several reasons for that. One is that Lightroom isn't showing the section in the profile browser. To fix that, go into the little plus icon that you used to import the profiles and select "manage profiles". Make sure to select all sections there including "legacy" and "profiles". That should enable the section where these profiles should show up. Second reason right be that the profiles are not meant for the camera you are looking at raw files of. Are you sure the camera is supported by these? Lastly, it is possible that the permissions are still not correct on the entire folder, preventing Lightroom from writing a new index file. In this case, back out the ~/Library/Application Support/Adobe/CameraRaw/CameraProfiles until you see the Adobe folder. Do a get info on that and make sure you have read+write permissions. Then in the gear icon below the permissions area, select "apply to enclosed items". Then restart Lightroom.

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Community Beginner ,
Mar 15, 2019

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Hey Jao vdL​! Thought I had written to you with the bad news that that didn't help either, but apparently forgot. HOWEVER, today, out of the blue, the presets showed up exactly where they originally used to live

No rhyme or reason.

But they're there so I'm pretty sure that something you suggested had a delayed effect at some point and made them show up!

So, THANK YOU so much ❤️

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Adobe Community Professional ,
Mar 15, 2019

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Glad that it worked in the end!

On Fri, Mar 15, 2019 at 9:28 AM raquelf18640173 <forums_noreply@adobe.com>

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New Here ,
Mar 31, 2019

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Hey Jao vdL - I am having issues with my camera profiles as above but thus far without fix.

For context:

Running Lightroom Classic CC 8.2

Using VSCO Presets

Have both VSCO Camera Profiles and camera-specific profiles downloaded from Nikon D810 camera profiles display posterized colors in Lightroom

Have uninstalled and reinstalled Lightroom

In the Profile section in the Basic panel, the only profile in the dropdown menu is Matrix (which is a skewed, inaccurate profile). I have checked through the file directory as listed everywhere to access Application Support > Adobe > Camera Raw > Camera Profiles. The profiles I wish to have are stored in there as a .dcp file.

Other fixes have suggested copying the folder to a different location and using the 'Import Profile' option. However, when I navigate to the copied folder and try to import the .dcp file, I get an error saying "Import Profile: A Folder Cannot Be Created". I have checked the permission status on the folder.

Outside of this, I am really unsure what else I can try. It is obviously rather painful. Any advice you could offer would be enormously appreciated.

Thanks,

Spencer

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Adobe Community Professional ,
Mar 31, 2019

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Check the permissions on all the folders mentioned above. (There are

several locations). It sounds like the permissions on one of them is wrong

and Lightroom is not able to write an index file for your profiles which is

why you only see matrix. That only happens if it can’t make an index. You

should at least see all the system ones (adobe standard, adobe landscape,

etc) and the camera matching ones.

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New Here ,
Apr 14, 2019

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I need some help. Might be a little more complex. I've got a FUji GFX 50R, which VSCO did not add any support for. Is there any way I can re-map the existing "GFX 50S" dcp files to the "GFX 50R"? I tried importing and whilst that works, it still shows up as "Profile is missing".

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New Here ,
Apr 27, 2019

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When I do this, I see no .dcp files anywhere.

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Adobe Community Professional ,
Apr 27, 2019

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olivier.sm  wrote

I need some help. Might be a little more complex. I've got a FUji GFX 50R, which VSCO did not add any support for. Is there any way I can re-map the existing "GFX 50S" dcp files to the "GFX 50R"? I tried importing and whilst that works, it still shows up as "Profile is missing".

This can be done using DNG profile editor (a download from Adobe Labs) but is not trivial.

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Adobe Community Professional ,
Apr 27, 2019

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kirstenmavric  wrote

When I do this, I see no .dcp files anywhere.

They don't always seem to be in the same place. The above instructions should work in most cases but none of this is supported by anybody unfortunately

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New Here ,
Apr 27, 2019

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Thanks for getting back to me. Do you mind walking me through it? At least that way I can convert my most used ones.

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Adobe Community Professional ,
Apr 28, 2019

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Sure, go to Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC​ (it's down the page a bit. Last release was 2012) and download DNG profile editor and install it. Export an image from your new camera to dng. Open this dng image in DNG profile editor. Than from the base profile popup in the color tables tab in profile editor, select "Choose external profile" and find the profile you want to apply to the new camera. The dng preview should change to the look of the profile you selected. Than from the file menu select "Export profile" (the camera name should show up) and export a new camera profile to the Desktop and then import this profile into Lightroom. You probably have to make sure the name of the new profile is exactly what the preset from VSCO expects for it to work with the presets but it should always work for files from the camera no matter what you name it from the profile browser.

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New Here ,
Apr 30, 2019

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So I spent two hours yesterday with the Adobe support person taking over my Mac remotely, only to find out that there is no way to get the VSCO 01 presets to function now without the dcp profiles.

When VSCO prompted us in 2016 to re-download our presets, they weren't super clear about the fact that because LR had changed the way it now handles presets, we would HAVE to have the dcp profiles in order for the presets to work in the newer LR Classic versions. Therefore I didn't re-download them at the time. My friend kindly sent me the ones she downloaded in 2016, but it is in the form of an installer that will not function for me. The error message is as follows: "vscofilm-pro01CL-osx” can’t be opened because the identity of the developer cannot be confirmed."

Is there any way around this? Or can I be cheeky and ask if someone could please email me the VSCO 01 .dcp profiles from their Camera Raw folder?

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Adobe Community Professional ,
Apr 30, 2019

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Indeed the VSCO stuff is using the old method of having a preset coupled

with a eco file. You need both. This whole thread was about how to get the

dcp files installed in newer versions of Lightroom.

If you trust the source of the installer file you received, you can get it

to run by control clicking it (or right clicking if you set up right click

on your Mac). You will get the same dialog as before but now you can

override it by clicking open.

On Tue, Apr 30, 2019 at 7:17 AM kirstenmavric <forums_noreply@adobe.com>

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New Here ,
Apr 30, 2019

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That almost worked! It's not accepting my license key

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Adobe Community Professional ,
Apr 30, 2019

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Unfortunately I can't help with that. I also don't have any of these profiles so can't share them.

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New Here ,
May 06, 2019

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So, someone told me to do this, "If you have purchased them earlier, there is still a possibility to download them and get shown your license number, as posted in this forum on 04-27-19: Just go to shop.vsco.co and login. On the upper left you have "my products" or "my purchases" and click on it. There you have all your packs on your account including the serial number"

And it WORKED! .... For about a week. Suddenly this morning, my Classic CC is showing the VSCO presets as greyed out again. This time I re-downloaded the installer from VSCO, ran it, put in the licence key. All went well. I restarted LR and my iMac and the issue is still there. I went to File - Install Develop Presets and Profiles, browsed to my Library folder with the new dcp profiles inside. Installed them. LR said, "Please wait until the Import is complete' and then that little window disappeared. Nothing has changed!!!

I'm stumpted now.

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New Here ,
Jul 03, 2019

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actually i am having the same problem as @olivier.sm i upgraded my camera and its not being supported.

I followed the steps..but it still shows profile missing. Any idea?

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New Here ,
Jul 15, 2019

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Thanks a million, this did the trick to me!

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Community Beginner ,
Nov 10, 2019

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Hi jbriscoe! Any chance you could share these .dcp files with me for VSCO 1&2?? For some reason, I can't find them where @jao_vdl mentioned? HELP!

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New Here ,
Apr 27, 2019

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I'm having the exact same issue. I've followed as many tips as I can from this thread and still every single VSCO preset is greyed out. Even the new presets I've ever created that were tweaked versions of VSCO are greyed out. This is incredibly frustrating.

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New Here ,
Oct 07, 2019

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Hi, did you figure this out. I have the same problem as you. Thanks, Polly

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New Here ,
Dec 07, 2019

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any update on this issue?  i just updated my LR and is experiencing the same problem. 

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New Here ,
Jan 02, 2020

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Hello!

 

I was able to figure out a solution tonight. I hope it will help you as well! Here is what I did to transfer the VSCO profiles as well as the preset profiles that I personally created from VSCO:

 

1. On current computer (in LR) click on Lightroom Classic- Preferences- Show Lightroom Develop Presets

2. When the new window opens, scroll up and you will see "Camera Profiles" (on my new computer this folder was currently empty).

3. Hop over to the old computer + Lightroom, go to to the "Camera Profiles" the exact same way and you will see ALL of the vsco profiles!

4. Click the folder (on old computer) and air drop the files to the new.

5. On the new computer, open up the Camera Profile folder and paste your profiles (they will be DCP. file types).

 

I hope this was helpful!

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New Here ,
Feb 16, 2020

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Hey!! 
Thank you for your help but it does not work.. 
Dit you try it by yourselfe? 

I tried many ways but it does nit work.

Best Martin 

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New Here ,
Mar 12, 2020

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I hav ethe same problem with D850 and z6, any soloution? 

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