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Participating Frequently
October 18, 2023
Question

Lightroom 7 crashe at startup

  • October 18, 2023
  • 2 replies
  • 2231 views

Since Sonoma upgrade, Lightroom crashe at startup.

I reproduced this bug on 3 differents Mac with shared licences.

Lightroom open and crash immediatly if a user is logged in Adobe CC.

macOS Sonoma 14

Lightroom 7.0

This topic has been closed for replies.

2 replies

Rikk Flohr_Photography
Community Manager
October 18, 2023

Please go to Help>System Info… and provide us the exact installed version number of your software. 

 

Rikk Flohr: Adobe Photography Org
LuckySlamAuthor
Participating Frequently
October 18, 2023

The exact installed version is Lightroom 7.0.

Btw, i can't go to Help>System Info because Lightroom crash at startup.

 

 

Rikk Flohr_Photography
Community Manager
October 18, 2023

Can you screenshot the icon in your Dock?

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
October 18, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

 

Rikk Flohr: Adobe Photography Org
LuckySlamAuthor
Participating Frequently
October 18, 2023

No crash dialog.

No Apple crash dialog.

However, there is a lot of errors in macOS Console.

Here some screenshot.