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coustoulin
Inspiring
September 24, 2022

P: Store Locally in Album does not include videos

  • September 24, 2022
  • 9 replies
  • 2605 views

Bonjour,

Sur LR sur iPhone, j'ai un souci de synchronisation : le chargement d'un album en local ne parvient pas à se terminer.

depuis plusieurs jours, LR m'indique "1 en cours de chargement" sans que rien n'évolue.

Je ne sais pas comment identifier la photo qui est en attente de chargement, et surtout je ne sais pas comment faire pour que cela se termine.

Merci si quelqu'un peut m'aider ...

bonne journée

This topic has been closed for replies.

9 replies

Known Participant
November 26, 2023

Seems the issue came back with version 9.0.1

Can someone please confirm?

For me an album can't finish with store locally once it contains a video.

Moving out the videos into an album which is not stored locally is the workaround I am using right now.

Hope Adobe is fixing this anyoing issue soon.

coustoulin
Inspiring
December 20, 2022

OK, sounds wroking well

thanks

Rikk Flohr_Photography
Community Manager
Community Manager
December 13, 2022

Greetings all, 

 

Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
December 13, 2022

Greetings all, 

 

Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience. 

Rikk Flohr: Adobe Photography Org
Participant
November 13, 2022

I use Lightroom on my Mac, iPhone 14 Pro, and iPad Pro. I have my Mac set to store all images locally, but the iOS version does not have the option. So I have set up an album to store locally. All images download without issue, but the videos will never finish "storing locally," any ideas?

coustoulin
Inspiring
October 10, 2022

Thank You

OK I'll wait ...

Community Manager
October 6, 2022

Hello @coustoulin 

I think this is due to recent updates that allow video editing in Lightroom.  The LR iOS team is actively working on a fix.

coustoulin
Inspiring
October 6, 2022

Hello

thank you for the answer. I posted an answer to you but I cannot see it ... maybe I did not finalize the post.

You guess wright : I have somme videos. it's srange because it is not the first time I have videos in my collections.

Community Manager
September 26, 2022

Bonjour @coustoulin 

Does the album also include video?  There is a known issue where local storage sync for an album downloads images, but cannot finish sync of the video.  Lightroom iOS team is working on that.  I can not say when the problem will be resolved.