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coustoulin
coustoulin
Inspiring
Sep 24, 2022 9:23 AM UTC
Released

P: Store Locally in Album does not include videos

Bonjour,

Sur LR sur iPhone, j'ai un souci de synchronisation : le chargement d'un album en local ne parvient pas à se terminer.

depuis plusieurs jours, LR m'indique "1 en cours de chargement" sans que rien n'évolue.

Je ne sais pas comment identifier la photo qui est en attente de chargement, et surtout je ne sais pas comment faire pour que cela se termine.

Merci si quelqu'un peut m'aider ...

bonne journée

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    9 replies

    Longstag
    Known Participant
    Nov 26, 2023 10:23 AM UTC

    Seems the issue came back with version 9.0.1

    Can someone please confirm?

    For me an album can't finish with store locally once it contains a video.

    Moving out the videos into an album which is not stored locally is the workaround I am using right now.

    Hope Adobe is fixing this anyoing issue soon.

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      coustoulin
      coustoulinAuthor
      Inspiring
      Dec 20, 2022 5:17 PM UTC

      OK, sounds wroking well

      thanks

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      Rikk Flohr-Retired
      Adobe Employee
      Rikk Flohr-Retired
      Dec 13, 2022 1:51 PM UTC

      Greetings all, 

       

      Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

      If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

      Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

       

      Thank you for your patience. 

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      Rikk Flohr: Adobe Photography Org
        Rikk Flohr-Retired
        Adobe Employee
        Rikk Flohr-Retired
        Dec 13, 2022 1:51 PM UTC

        Greetings all, 

         

        Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

        If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

        Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

         

        Thank you for your patience. 

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        Rikk Flohr: Adobe Photography Org
        Jordan23671367exp1
        Participant
        Nov 13, 2022 3:26 PM UTC

        I use Lightroom on my Mac, iPhone 14 Pro, and iPad Pro. I have my Mac set to store all images locally, but the iOS version does not have the option. So I have set up an album to store locally. All images download without issue, but the videos will never finish "storing locally," any ideas?

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        coustoulin
        coustoulinAuthor
        Inspiring
        Oct 10, 2022 1:02 PM UTC

        Thank You

        OK I'll wait ...

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        Adobe Employee
        Charlie.D
        Adobe Employee
        Oct 6, 2022 4:48 PM UTC

        Hello @coustoulin 

        I think this is due to recent updates that allow video editing in Lightroom.  The LR iOS team is actively working on a fix.

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        coustoulin
        coustoulinAuthor
        Inspiring
        Oct 6, 2022 9:01 AM UTC

        Hello

        thank you for the answer. I posted an answer to you but I cannot see it ... maybe I did not finalize the post.

        You guess wright : I have somme videos. it's srange because it is not the first time I have videos in my collections.

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        Adobe Employee
        Charlie.D
        Adobe Employee
        Sep 26, 2022 4:10 PM UTC

        Bonjour @coustoulin 

        Does the album also include video?  There is a known issue where local storage sync for an album downloads images, but cannot finish sync of the video.  Lightroom iOS team is working on that.  I can not say when the problem will be resolved.

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