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P: Crash (Windows) (8354835)

Guest
May 10, 2023 May 10, 2023

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I have been having issues with Lightroom crashing upon launch. I uninstalled and reinstalled it, but I still have the same problem. This has happened for several months, and I have sent several crash reports, and the issue has still not been solved. Can someone please advise and help with a fix for this issue? 

Thanks.

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correct answers 2 Pinned Replies

Adobe Employee , May 10, 2023 May 10, 2023

Thank you for your report. I've located the Crash Report you've filed and logged a bug for it with the team. Please refer to this thread for future updates to this issue.

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Adobe Employee , Oct 10, 2023 Oct 10, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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Adobe Employee ,
May 10, 2023 May 10, 2023

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Thank you for your report. I've located the Crash Report you've filed and logged a bug for it with the team. Please refer to this thread for future updates to this issue.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Adobe Employee ,
Oct 10, 2023 Oct 10, 2023

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Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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