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P: Crashing (8354310)

Explorer ,
May 26, 2023 May 26, 2023

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Whenever i trying to enhance image or adjusting colors, lightroom keep crashing. i reinstalled it and deleted preference but it's not working.


</crashreport>

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Windows

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correct answers 1 Pinned Reply

Adobe Employee , Aug 16, 2023 Aug 16, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The August 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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3 Comments
Adobe Employee ,
May 27, 2023 May 27, 2023

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I've located your crash report and matched it to our existing bug. Please watch this thread for updates when they are available. 

Rikk Flohr: Adobe Photography Org
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Explorer ,
May 27, 2023 May 27, 2023

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Thanks! i'll be waiting.

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

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Greetings all,

 

Updates for the Adobe Photography Products have been released.  The August 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Status Fixed

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