Participant

P: Cursor is replaced by Zoom tool intermittently.

Forum|Forum|3 years ago
October 10, 2022
28 replies
3429 views

Liebe Community,

seit dem Update auf Lightroom 8.0 habe ich massive Probleme mit dem Maskierungs- und Cropping-Tool (Bildbeschnitt).

Wenn ich Lightroom starte, funktioniert es für ein paar Minuten. Nachdem ich zwei oder drei Bilder bearbeitet habe, funktionieren sowohl das Maskierungs- als auch das Zuschneidewerkzeug nicht mehr richtig. Es wird weder eine Maske gezeichnet noch werden die Balken an der Seite des Rahmens angezeigt, um die Größe eines Bildes zu ändern.

Ich muss Lightroom jedes Mal neu starten, damit es für ein oder zwei Bilder wieder funktioniert, bevor es wieder funktioniert.

Ich verwende auch die neueste Version von Mac OS.

Viele Grüße

Nico

macOS

Sameer K

Community Manager

Hello everyone,

An update for Adobe Photography products has been released as part of the MAX cycle. This update addresses the reported issue.

If you don’t see the update in your Creative Cloud app, refresh it using [Ctrl/Cmd] + [Alt/Opt] + [R].

Please note: It may take up to 24 hours for the update to appear.

Thank you for your continued patience.

T

tylerb64249924

Participant

I'm also running into this issue. Updated to latest version - unusable in the curernt state

Rikk Flohr_Photography

Community Manager

@Julie Kmoch has reopened this issue for the residual occurannces. Updating status to Investigating.

Rikk Flohr: Adobe Photography Org

J

Julie Kmoch

Community Manager

Thanks for the extra details. I'd like to get diagnostic logs from a few of you. I'll reach out privately with next steps.

O

OneDeadPixel

Participating Frequently

I gave up waiting for Adobe to fix bugs, with the constant promise of "its fixed in the latest release" being the regular response, and everytime it wasnt! I dont even report the bugs anymore because I have no faith anyone will ever fix them!! Everyone I know would happily settle for the next versions of software just to be more optimised, without bugs. Skip the new features!!!

T

Thomas37772397i4tb

Participating Frequently

somehow I can't attach screenshots

T

Thomas37772397i4tb

Participating Frequently

For me the problem happens in full screen mode. Suddenly the Mac OS Application bar at the top disappears. From then I can't zoom and move in full screen mode. See attached screenshot.

J

Julie Kmoch

Community Manager

@fbourdoncle17340251 can you be more specific?

luxBorealis

Inspiring

After using Lr for a while (few minutes to half an hour or rmore, depending on intensity of use), the Remove/Heal/Clone brush disappears and only shows the arrow cursor. Remove/Heal/Clone still works, but it is impossible to see exactly what area is being treated.

I realize this may be tied to the size of my cache, but it's set at 185gb and I'm using an M1 16" MBP w/ 16gb ram, Sequioa 15.2, running Lr 8.1 (though this has been going on for a year or more, I've just never bothered to report it).

Quitting and re-starting solves the problem, but I may need to do this 2 or 3 times over a couple of hours.