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Rhapsodys Blues
Known Participant
March 28, 2023

P: Deleted photos not being deleted in Lightroom

  • March 28, 2023
  • 5 replies
  • 7333 views

Using the most recent version/update in Lightroom. For several days I have been avidly deleting photos to make room. Thousands of photos deleted. I have rarely seen the blue pop-up stating so. Almost none of the deleted photos have been even though they were initially darkened as if they were being deleted. Three full days of deleting and they are all still there. Complete waste of my time. 

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5 replies

Rikk Flohr_Photography
Community Manager
Community Manager
October 10, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
October 10, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
October 10, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
August 9, 2023

Cross-matching to bug numbers - changing status

Rikk Flohr: Adobe Photography Org
Theresa J
Community Expert
Community Expert
March 28, 2023

Can you share screen captures? Do you see the images you have tried to delete when you view your Lightroom cloud with a browser at lightroom.adobe.com? Have you tried deleting images in the browser?

Rhapsodys Blues
Known Participant
March 28, 2023

I just heard from a fellow photographer and they are also having this issue. I didn't screenshot no and all the photos are back where they were originally. I don't open Adobe in a browser, I could try that if that's a viable solution? Any photographs I try to delete, come right back/won't delete. This is ongoing! Thanks so much! 

Theresa J
Community Expert
Community Expert
March 28, 2023

Screenshots help us see what you see. And, yes the browser view may be a viable solution. What you see, or don't see in the browser tells us what is actually in the cloud, or not.