P: Installations from Mac App Store fail on some operations

Hi,

I am using the newest version of Lightroom on my Mac M2. I have a Nikon d5300. I have photographed and edited many photos using the NEF Raw Files. Also using the AI noise reduction. Worked great. But suddenly its not working anymore. Everything is as always. Besides the newest update. But when I try to apply Denoise i get the message that this function is not supported for that photo.
That´s B***s**t in my opinion. Same file type, same camera as in the past. All the same but suddenly not working with new photos anymore. Does somebody know what it could be?

 Resolution and Raw Details are working.

Best regards,
Mike

Issue: The denoise tool is not working after most recent update.

• Lightroom Version Number: 7.0 
• OS Version Number: MacOS Ventura 13.4.1 

The error message that I receive is: Unsupported Photo- the selected photo is not supported by this feature.

This is happening to each photo that I try. 

Issue: Subject select does not work after most recent update on 10/10/2023.

• Lightroom Version Number: 7.0 
• OS Version Number: MacOS Ventura 13.4.1 

Using the feature to select a subject does not work, an error message appears. "Something went wrong and an unexpected

error occured" The brush tool does work to brush over a subject but that becomes very timely. The subject select feature has been amazing to work with and hoping to get it back asap! 

Thanks a lot, I fixed it. You saved my day.

When I use a subject, background, or sky mask, the following error appears:

"There was an unexpected error and your request could not be completed".

I tried following the steps on other posts (like troubleshooting GPU issues), restarting, and updating my Mac software, but nothing worked. Can anyone help me?

Hello all,

I have encountered a new problem since Adobe Lightroom on my MacBook has been updated to Version 7.0. The photos in my albums (RAW: NEF & .CR2) cannot be denoised through the Enhance feature. Some of the images in the same album have been previously denoised before the update. However, all photos I have attempted to denoise populate the screen with this error message.

As you can see in the strip, some photos have already been denoised before the update. Has anyone experienced the same problem since updating to Version 7.0 on MacOS? If so, has anyone found a way to troubleshoot the problem?

Thanks,

David

Bonjour, alors je vous contacte car j'ai un problème qui provient de je ne sais ou tout allait bien sur Lightroom jusqu'à ce que je fasse la dernière mise a jour hier et depuis j'ai des fonctionnalités qui ce sont enlevé sur Lightroom alors que j’ai toujours mon abonnement de 11,99€ par mois, je cite "Réduction de bruits IA" ne fonctionne plus sur mes photos et ça affiche 5 minutes alors que avant c'était 25s. 

Puis mes masques ne marchent plus non plus lorsque je click sur « Sujet, Ciel, Arrière-Plan, Objet, Pinceau » cela m’affiche un message d’erreurs en disant comme quoi ma demande n’a pas pu être traité.

J’aimerai savoir a cause de quelle raison cela provient. Merci d’avance !

In the Lightroom desktop version (not LRC), once I downloaded the new update (version 7.0), it will not recognize anything in masking. I have to go through each photo using brush which is inaccurate and time consuming. 
I have a newer MAC desktop that is up to date as well and I have plenty of storage. I have no idea what caused this. 

My Lightroom updated yesterday and I keep getting this error when I try to create a mask. It’s not finding “people” or “subjects” and I can’t even paint one on. Is anyone else having this issue? How can I fix it? I deleted and re installed the app already

When I updated to the latest Lightroom and the latest macOS 14.1, ai denoise did not work, and I replaced both cameras with the same result.