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Kaan32908751y04b
Participating Frequently
Oct 13, 2023 6:00 PM UTC
Released

P: (iOS and Android) Not rendering on export when using Lens Blur

After last update (blur effect) I can't render after edit pictures on my iPhone 12 pro max. Any thoughts?!

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    71 replies

    Bryan34787635eh7s
    Participating Frequently
    Mar 1, 2024 4:03 PM UTC

    It's definitely a lot lot better for me now, thank you. Renderijg now takes a few seconds at worst rather than minutes & large battery drain before the fox

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      Rikk Flohr-Retired
      Adobe Employee
      Rikk Flohr-Retired
      Feb 21, 2024 5:03 AM UTC

      Greetings all,

       

      Updates for Adobe Lightroom Mobile products have been released.  The February 2024 updates contain a fix for this issue. 

      Updates will be available via the Apple App Store, Google Play Store, and the Galaxy App Store. Note: it can take several days for some customers to receive a notification of an available update via their App Store.

       

      Thank you for your patience.

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      Rikk Flohr: Adobe Photography Org
        Rikk Flohr-Retired
        Adobe Employee
        Rikk Flohr-Retired
        Feb 21, 2024 5:03 AM UTC

        Greetings all,

         

        Updates for Adobe Lightroom Mobile products have been released.  The February 2024 updates contain a fix for this issue. 

        Updates will be available via the Apple App Store, Google Play Store, and the Galaxy App Store. Note: it can take several days for some customers to receive a notification of an available update via their App Store.

         

        Thank you for your patience.

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        Rikk Flohr: Adobe Photography Org
          Kari3239166814a8
          Participant
          Feb 14, 2024 3:10 AM UTC

          I'm also having the same problem, there's no error message, it just never stops trying to save. I let it go overnight and it didnt work either

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            CatchMeAbhi
            Participant
            Feb 1, 2024 12:11 PM UTC

            Hello Team, 

             

            On certain photos, LR Android App isn't able to save/export the photo post processing. 

             

            I've tried to uninstall /reinstall, clearing cache etc but it didn't result in success. I've attached relevant screenshot. 

             

            Request your immediate help. 

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              Rikk Flohr-Retired
              Adobe Employee
              Rikk Flohr-Retired
              Feb 1, 2024 2:40 PM UTC

              Are you using the Early Access feature for Blur?  Exports using the Blur effect can take many minutes on lower-powered Android devices. If you leave the export run for 20-30 minutes, does it complete?

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              Rikk Flohr: Adobe Photography Org
                CatchMeAbhi
                Participant
                Feb 2, 2024 1:54 AM UTC

                Hello Rikk, 

                 

                Thanks for your swift response.

                Firstly I'm using Samsung Galaxy S23. I'm pretty sure it's not a lower powered device.

                I'm using blur early access for some pics while not for others. 

                 

                My observation is as under - 

                Pics which are easily exported without blur feature show no difference when I use blur in the same photos.

                 

                Whereas, photos which just get stuck in the export state do so irrespective of the fact that I enable blur or not. 

                 

                Can you help me further? 

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                khan35100426ggn0
                Participant
                Jan 29, 2024 10:35 AM UTC

                 When I download a picture, it gets exported, but it doesn't download. It's loading a lot. It's been a problem for two days.

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                  khan35100426ggn0
                  Participant
                  Jan 29, 2024 10:24 AM UTC

                  •  

                    When I download a picture, it gets exporting, but it doesn't download. It's loading a lot. It's been a problem for two days.
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                    Bryan34787635eh7s
                    Participating Frequently
                    Jan 14, 2024 3:50 PM UTC

                    This is still an issue for pictures using the blur option on iPad. Is there any fix date please ?

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                      Elite340656849986
                      Participant
                      Dec 5, 2023 3:41 PM UTC

                      You can not export after using the blur tool. Is this ever going to fixed because it's been like since it's been introduced. 

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                      Jarosław22671357vuv4
                      Participant
                      Nov 29, 2023 9:26 AM UTC

                      As soon as I use Blurr feature cannot export edited photos. Keep's rendering and cannot export it. Help would be much appreciated.

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                        Vishal33469484w1c8
                        Participant
                        Nov 15, 2023 10:03 PM UTC

                        I have updated the Lightroom mobile to new update and same issue still occurs....

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