P: Ricoh GRIIIx camera matching profiles missing in LR mobile

[RussCox]

Ricoh GRIIIx camera matching profiles are missing in LR mobile, but present in LR desktop.

I'm running the latest version on both my iPad and iPhone, same result, but they appear fine on my Mac 

[RussCox]

Further to this, I'm seeing inconsistent behaviour with Lightroom mobile even picking up the Adobe profiles for most raw files.

Files from the same day often don't have Adobe profiles available, some do and some don't. None have the Ricoh profiles 

[RussCox]

Hi @Rikk Flohr: Photography I can see you've moved my post here, but this appeared to be a thread for new camera matching profile requests. 
Ricoh GRIIIx profiles are already available in LR desktop, but aren't appearing in LR mobile for me (across several devices)

further to this, behaviour within LR mobile for my Ricoh DNG files is erratic, with even the basic Adobe profiles only appearing for some photos. This makes editing my Ricoh GRIIIx files impossible on LR mobile, hence the general technical support request made initially.

is there any other avenue I can pursue for help with Adobe as right now I've no editing option for these photos whilst travelling, any help would be much appreciated

[Rikk Flohr: Photography]

Cross-referencing from previous thread

[Rikk Flohr: Photography]

We've reviewed your report and are able to see profiles for the Ricoh GRIIIX profiles. Can you select a raw file/dng file again and confirm that the profile does not appear. 

[RussCox]

Thanks @Rikk Flohr: Photography - I can confirm this is now working as expected for me.

Cheers for fixing it!

[Rikk Flohr: Photography]

Thank you for confirming

[Rikk Flohr: Photography]

No longer an issue.

[Tabitha33562068zjhr]

Hello! I came across this thread and I am also currently having this issue. I don't have the Ricoh GR3 camera matching profiles. How was it resolved? 

[Tabitha33562068zjhr]

If anyone else has this issue, it did resolve for me. I waited a few hours with Lightroom mobile running and now the camera matching profiles are there!  

[Linus84]

Same issue here! My GRIIIx camera matching profiles is missing from my iPhone and iPad, but present on my Mac. Tried deteting the app and reinstall, and also what Tabitha recommended (keeping the app on for several hours) but to no avail. 

[David_b]

I'm having the same problem - no camera matching profiles for Ricoh Gr3x in Lightroom (although available in LR Classic)