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Teekaphan0D45
Participant
October 28, 2021

P: Tapping Slider (nudge) causes Mask Edits to be lost

  • October 28, 2021
  • 9 replies
  • 3530 views

Masking in LR mobile 7.0.1 didn't remember adjustment I did. I tried to select +5 in every masking adjustment but it disappeared after I finished and open it again. It won't happen when I select +100 - 100. Does anyone facing the same issue?

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    9 replies

    M
    markl48931177
    Participant
    December 14, 2021

    Issue has been fixed with latest update. Thanks team.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      December 14, 2021

      Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

       

      Note: 

      You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

      For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

       

      Thank you for your patience. 

      Rikk Flohr: Adobe Photography Org
        C
        Community Manager
        Charlie.DCommunity Manager
        Community Manager
        December 14, 2021

        Hello All 

        Lightroom 7.1 was released today and it should resolve this issue.  

        Please search for the Lightroom app in the Appstore.  When you do, you will see a version 7.1 app update is available.

          S
          shotbydna
          Known Participant
          November 26, 2021

          Masking on the 5th gen ipad with the newest ipad OS works ok, but when you try to re-edit a mask using the tap to add in increments feature on a setting such as light, sometimes it does not save the edit when you close out of masking. It will revert back to the previous mask setting. You can circumvent this by sliding the slider instead of tapping by increments, so it isn’t the biggest deal. Just wanted to make it known. I was also told this feature  is not yet supported on the newest iPad Pro (strange). So hoping for a patch soon...

          GDK Photography
          GDK Photography
          Participating Frequently
          November 15, 2021

          I'm currently using the 2020 iPad Pro on iOS 15.1 with the latest update of Lightroom.

          My problem is that when I revisit a mas layer and I decide to adjust the light levels or colour levels and after doing so and clicking done, it deletes all the adjustments I had just made and sets them back to what they previously was, now this only happens within a mask layer, everything else works perfectly for me, I've tried deleting the app completely with all the data and reinstalling it and the problem persists so I assumed it's a bug because I've followed all the tutorials numerous times just to see if it was something I was doing wrong, I'm aware this new masking system is new and there's bound to be bugs so I understand but it's slowed down my work.

          GDK Photography
          GDK Photography
          Participating Frequently
          November 15, 2021

          Appologies for this post I've realised what the issue was now so technically this problem has been resolved and isn't a bug.

          NathanPAnderson
          NathanPAnderson
          Participating Frequently
          November 1, 2021

          Yes it works fine when I slide them. Thanks.

          T
          Teekaphan0D45Author
          Participant
          October 29, 2021

          My version is 7.0.1 292BF0/66

          Rikk Flohr_Photography
          Community Manager
          Rikk Flohr_PhotographyCommunity Manager
          Community Manager
          October 28, 2021

          Adding bug number and setting to acknowledged

           

          Workaround: Slide sliders instead of tapping.

          Rikk Flohr: Adobe Photography Org
            T
            Teekaphan0D45Author
            Participant
            October 28, 2021

            Bug**

            C
            Community Manager
            Charlie.DCommunity Manager
            Community Manager
            October 28, 2021

            Hello @Teekaphan0D45 

            What device are you using?  I cannot reproduce on my iPhone 12 running iOS 14.8.  When I make modest changes (+5 on any of the edit settings for a mask), exit, and re-open the image in Masking, all my previous changes still exist.

             

            If you could share a screen recording of the problem you're seeing, it might help us understand what's happening.

             

            Thanks and kind regards,

            Charlie

            T
            Teekaphan0D45Author
            Participant
            October 28, 2021

            I use iPhone 13 Pro. I try my best to share screen shot. I make changes first time and they exist but when I make changes second time they all gone. 
            best regards 

            Mike

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