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J
Jayakumar5C7C
Inspiring
October 20, 2022

P: Tif files exported from PNG with Transparency lose transparency and are saved on White Background

  • October 20, 2022
  • 3 replies
  • 3143 views

My images start off as PNG's with no background and once edited and exported out of Lightroom, they have white backgrounds added. Save transparency is selected and in the past, never had this issue. This is a bug

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    3 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    December 13, 2022

    Greetings all, 

     

    Updates for Adobe Photography products began rolling out Monday night, December 12th,  The updates contain a fix for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for your patience. 

    Rikk Flohr: Adobe Photography Org
    M
    Mitsu1504
    Participant
    October 26, 2022

    The issue started when I updated my Lightroom from version 5.5 to 6.0.

     

    With version 5.5 I could export my TIF image with a transparent background with 'save transparency'. After updating it to version 6.0 and following the same steps (Importing a picture with a transparent background, then exporting it in TIF format (that was original) with 'save transparency') it exports the image with white background! HELP! 

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    October 20, 2022

    I am able to replicate this on Mac as well. Filing a bug. Thank you for the report!

    Rikk Flohr: Adobe Photography Org
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