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P: Eraser tool is gone

New Here ,
Oct 30, 2024 Oct 30, 2024

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消しゴムツールがアプリのアップデート後消えた。お金払ってるのに使えなくなるのはおかしい。どうにかならないですか?

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iOS: iPhone

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correct answers 2 Pinned Replies

Adobe Employee , Oct 31, 2024 Oct 31, 2024

Hello again, I am converting your post to a bug for easier tracking for the Lightroom team to investigate this matter.

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Adobe Employee , Dec 12, 2024 Dec 12, 2024

Greetings all,

 

Adobe Lightroom Mobile product updates are released.  The December release updates contain a fix for this issue. 

Updates will be available via the Apple App Store. Note that it can take several days for some customers to receive a notification of an available update via their App Store.

 

Thank you for being so patient.

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Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

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Hello @stylish_discoverer8118 

Does it help to quit the app and launch it again?

 

Did you recently change device languages?  I was able to reproduce a problem AI Remove becomes hidden after changing my device language (from English to Japanese).  Quitting the app and launching it again showed AI Remove again.

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Adobe Employee ,
Oct 31, 2024 Oct 31, 2024

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Hello again, I am converting your post to a bug for easier tracking for the Lightroom team to investigate this matter.

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Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

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Greetings all,

 

Adobe Lightroom Mobile product updates are released.  The December release updates contain a fix for this issue. 

Updates will be available via the Apple App Store. Note that it can take several days for some customers to receive a notification of an available update via their App Store.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org
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