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Hello
I have 3817 "pictures" that appear grey, with no information (no metadata, no preview : nothing). I cannot do anything with these picture : none erasing option is working. When I chose one, it just does nothing : the grey rectangle is still there.
So, I installed Find Duplicates 2 plugin to scan for corrupted files, and it found the same 3817 grey pitcures. When I look at the plugin log file, the error in the Subject appears (?:0: attempt to index field 'rootFile' (a nil value)).
I tried creating a new catalog, and I have no problem importing or deleting some pictures. But When I try to import from the other catalog, it stops after importing some pictures.
I really do not know what to do...
I have 142k picture, lot of them were modified using previous versions of Lightroom, I dont want to loose my changes but I would like to get rid of these corrupted entries in my database.
I read a lot of articles about this error message, but each time it does not seem to be the same problem : people are managing to delete (at least one by one) their corrupted files. But I cannot do anaything.
Does someone can help me ?
Thank you very much
My configuration :
Version Lightroom Classic: 9.2.1 [ 202004070813-7699d98a ]
Licence: Creative Cloud
Paramètre de langue: fr-FR
Système d'exploitation : Mac OS 10
Version : 10.15.4 [19E287]
Architecture de l'application : x64
Nombre de processeurs logiques: 16
Vitesse du processeur : 3,6 Ghz
Version SQLite: 3.30.1
Mémoire intégrée : 65 536,0 Mo
Post your question at this link where an Adobe Rep (maybe Rikk Flohr) will see your problem-
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Post your question at this link where an Adobe Rep (maybe Rikk Flohr) will see your problem-
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Thank you WobertC,
I sent a post there under the Procedure of Rikk Flohr, and I hope he will respond.
His post is 8 months old...
Regards
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Hello
After sending a message as you suggested me, I received an aswer from Rikk. As he was inviting me to do, I sent him my catalog. After some mails he and the team finally successed in repairing my catalog.
My problem is solved now : I have no more ghost images in my catalog.
Thank you for your suggestion.
Regards.