1 Photo Always Stuck Syncing - Lightroom Mobile (iPad Pro)

[shotbydna]

iPad Pro 18.1 Lightroom Mobile 10.0.1

Lightroom Mobile is always stuck syncing 1 photo. There is no way to filter by sync status on mobile, so I'm not sure how to sus out which photo it is.  To be specific, there is always one photo "Uploading" and one photo "Storing Album Locally". My Lightroom Mobile is never "Synced and Backed Up"

there are no problems in lightroom classic or lightroom cc desktop, nor are there any sync issues in lightroom web. 

[Sameer K]

Hey, @shotbydna. Welcome to the Lightroom community. I'll help you figure this out.

You can log in to Lightroom Web (https://adobe.ly/3uv2zCA), and look for the Sync Issues category near the Deleted section on the left part of the screen. If there are any Sync issues, ensure you have a backup of these images; you can clear them out & delete them from the deleted section. 

After this change, let Lightroom sync for a while & check if the sync behaves as expected. 

Thanks! 

Sameer K

(Use '@mention' to tag me when you reply)

[shotbydna]

as mentioned in the original post, there are no sync problems in lightroom web. thanks anyways....

[shotbydna]

ps this has been an ongoing issue with lightroom mobile for years, with costumers complaining of the problem up to 5 years ago.