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Participant
October 27, 2022
Question

7 days trial period doesn't work

  • October 27, 2022
  • 1 reply
  • 549 views

I have a trial version but it does not work on my phone. I am logged in with the trial account and have tried everything like re downloading the app etc. But it keep saying that I need a trial version again. I already have one, but the system doesn't recognize it probabaly.

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1 reply

kglad
Community Expert
Community Expert
October 27, 2022

did you install the cc mobile app?

Participant
October 27, 2022

Just the Adobe Lightroom app from the Google Play Store

kglad
Community Expert
Community Expert
October 27, 2022

install the cc mobile app and sign in.  then check your mobile subscriptions .