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Participant
January 31, 2023
Question

Abonnement

  • January 31, 2023
  • 1 reply
  • 107 views

J'ai besoin de support pour mon abonnement j'ai upgrade 2x ds le délai d'essais et là on me charge 3 abonnements ... ça commence à faire bcp 

 

ci******@*******.com (removed for privacy)

 

merci 

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1 reply

Rob_Cullen
Community Expert
Community Expert
February 1, 2023

This forum is mostly visited by other users of the software, and volunteers who are not Adobe employees.

For help with Subscriptions-

Use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat field (lower right of screen), type AGENT
be patient, it can take quite a while to reach a human

If you're contacted via email or private message, it's more likely to be a scammer than an adobe representative. Double check for an employee badge if contacted in the forums and look for an {adobe.com} domain in the email address if you click reply to an email. Then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .