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Participant
November 13, 2022
Question

access old photos

  • November 13, 2022
  • 1 reply
  • 94 views

Hello!

I used to pay for lightroom and photoshop but then I stopped for a while as I didn't need the premium version. Now my phone got stolen so I bought the premium version to get access to my old photos, but I've only recieved the photos I had before I stopped paying for the app. Does anyone know how to get all my photos back from the period that I did'nt pay for it?

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1 reply

Rob_Cullen
Community Expert
Community Expert
November 14, 2022

Photos taken when you did not have a subscription will only be 'in the phone' or a backup made..

If you had backed up the stolen phone (using iTunes or iCloud) then your images might be recovered from these backups.  (They would not have synced to the Adobe Cloud without a subscription!)

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .