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Participant
April 12, 2021
Question

Add Photos option is greyed out Lightroom 4.2

  • April 12, 2021
  • 1 reply
  • 968 views

I can't add photos to Lightroom cc the feature is grayed out for me. If you have any solution for this issue please tell me. 

 

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1 reply

Akash Sharma
Legend
April 12, 2021

Hi there,

 

Sorry that you cannot add images to Lightroom desktop as the "Add images" menu in grayed out.

 

Which exact version of Lightroom desktop are you using? Check under Help> System info.

 

To troubleshoot the issue, would you mind checking out the steps mentioned in this article https://community.adobe.com/t5/lightroom/cannot-add-images-in-lightroom-desktop-and-the-library-is-b... 

 

Let us know if that helps.

 

Thanks,

Akash

Participant
April 12, 2021

I'm runing lightroom version 4.2

Akash Sharma
Legend
April 15, 2021

Could you please confirm your account status by going to www.adobe.com and logging in with your Adobe ID. Click on "Manage your Account" under your name.   Make certain you are showing an active account and that your expiration date has not passed.  

 

~Akash