Adding Photos

[Shameka5E77]

I have lightroom downloaded on my laptop and purchased a monthly plan.  When I try to add photos, the option is greyed out.  What am I missing to upload any photos?  

[JP Hess]

Are you signed in with your Adobe ID and password? Are you connected to the Internet? What exact version of Lightroom are you using?

[Shameka5E77]

I am using Version 4.0.  It shows me to be signed in because it gives me an option to sign out.

Here's how it shows up. I click on the blue add photo and it moves me over to the top left but it will not give me the option to click because it's greyed out.

[Shameka5E77]

Jim, thanks for helping.  I signed out and signed back in and it works now.  I forgot I had changed my password.