Skip to main content
B
BLU.Photo
Participant
January 11, 2022
Answered

Adobe and Camera Matching Profile Missing when Photos are imported on iOS

  • January 11, 2022
  • 2 replies
  • 656 views

Hello, I recently upgraded my camera from the A7III to the A7RIVA and noticed a bug when importing files from my iPad Mini 6. Currently, when I import files to the app they will lack the option to set the Adobe or Camera Matching picture profiles to the image. These options are present if I open the file on any other version of Lightroom (notably both the mac and windows desktop clients) but do not show up on the iPad/iOS app even if I completely restart the app. I've attached two screenshots both are showing the profile pane for the same exact image. You can see on the ipad version of the app where the photo was originally uploaded it is missing the profiles.

This topic has been closed for replies.
Correct answer Ignacio B.

Hi,

this seems odd.
Have you tried to see if it helps to update to the 7.1.1 version?

thanks,
Ignacio

2 replies

J
Community Expert
Jao vdLCommunity Expert
Community Expert
January 11, 2022

This is a common problem and typically means the app on the iOS device needs to be deleted and reinstalled completely. This should be fine to do if everything is synced to the cloud.

I
Ignacio B.Correct answer
Participating Frequently
January 11, 2022

Hi,

this seems odd.
Have you tried to see if it helps to update to the 7.1.1 version?

thanks,
Ignacio

B
BLU.PhotoAuthor
Participant
January 11, 2022

It appears the update from yesterday fixed the issue. Thank you.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices