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Adobe Lightroom Offline on iMac i7

New Here ,
Jun 04, 2022 Jun 04, 2022

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I know that this has been raised in the past but I am struggling to find a way to get Lightroom online after it recently went offline for some unknown reason.

I'm using an iMac i7.

 

 

 

{Thread title has been update by moderator}

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macOS , Web

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Adobe Employee ,
Jun 06, 2022 Jun 06, 2022

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Hi Neil,

 

Thanks for reaching out. Sorry for the trouble with Lightroom. We are here to help.

Could you please share the version of Adobe Lightroom & the operating system you are working on? Please add screenshots too.

Have you tried changing the internet connection from wifi to a mobile hotspot?

Please use an active internet connection & sign out of the Creative Cloud desktop application, sign in again, and then launch Lightroom & let us know if this help.

 

We hope this helps,

Thanks!

Sameer K

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New Here ,
Jun 25, 2022 Jun 25, 2022

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It seems it's my whole creative cloud from the iMac. I'm using Catalina 10.15.7 and have a current subscription to CC.

Its extremely frustrating but I cannot log in to Adobe at all from the Mac anymore so I cannot work on the creative cloud and open my work on my iPad. 

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