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IamDominickDam
Participant
March 9, 2023
Question

Adobe Portfolio - Is there a way to download higher resolution photographs from photo grid

  • March 9, 2023
  • 3 replies
  • 5354 views

Hey there,

 

I recently started using Adobe Portfolio and I like it. However when I upload my pictures either directly from lightroom or a folder on my computer to a photo grid and try to download them on another device. The files are a much lower resolution than before. like 1200x800 on an iPhone or 1920x1080 on my computer. Is there a way to save the original high-resolution files to a device instead? I know if you were to upload all the pictures and individual pictures and download them, they will download as the original file size. Hopefully, it's something simple I'm missing.

 

Thanks!

    3 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    July 14, 2023

    Have any of you here commented over at the Portfolio space? https://help.myportfolio.com/hc/en-us 

    Rikk Flohr: Adobe Photography Org
    N
    Natalie30022975bfae
    Participant
    May 23, 2023

    I've been having the exact same issue. Were you able to find a simple solution? 

      T
      Tutivision
      Participant
      July 14, 2023

      I'm also having this problem. 

       

      To clear it up, what he's saying is when we're using the website and uploading our pictures to photo grid. We expect when we download the pictures after the site is live to get the full resolution image. However, we're getting a fraction of that resolution. Therefore, it's not working as a good photo dump to show people to download their images.

       

      I'm very interested in getting this fixed or some kind of change or update. Everyone's liking my portfolio page but I might have to use another one if they can't get the highest quality from that site.

       

      Im still new but heres my site. I upload the highest file size at 2048 pixels

      https://tutivision.myportfolio.com/july-9-2023-garage-bar

        M
        Michael36682026mooy
        Participant
        April 11, 2024

        Adobe, are you listening?  Portfolio needs to have an option of downloading full resolution image.  Please implement this.  

          Henrik Heigl
          Community Expert
          Henrik HeiglCommunity Expert
          Community Expert
          March 9, 2023

          Hi,

           

          I'm not sure I understand exactly, but you can always download or better save your pictures directly out of Lightroom in a high resolution.

          If you download pictures from the internet it will always be lower resolution because of Processung through Webservers (its the same with other Websites, too) instead of direct download out of the Application in high resolution. Hope that helps.

          regards,Henrik
          I
          IamDominickDamAuthor
          Participant
          March 9, 2023

          Hi there Henrik,

           

          I think I am following what you are saying, however, if I were to upload all my pictures from an album one by one by using the "image" option and then download one to my device it would save at the full resolution (32.5MP) regardless of the device being used. But when I do the same thing with the "photo grid" option. and try to download a picture to my device. It saves at a much lower resolution (1-2MP) It also seems dependent on what device I am downloading it to, for example, if I am downloading it to my computer it will save as a 1920x1080 file whereas if I were to save it to a iPhone it will save as a 1200x800 or 1200x1600 file. I am essentially asking if there is a way to download the full 32.5MP images to a device when using the "Photo Grid" option.

           

          I hope this helped clear things up

           

          -D

            I
            IamDominickDamAuthor
            Participant
            March 9, 2023

            Hi Jim,

            Im sorry, we're having trouble understanding each other here. Although part of what you said was able to help me. I will try to explain myself better. When I am talking about saving pictures, I am talking about right-clicking and saving images (or pressing and holding to save images on an iPhone)

             

            The disconnect I am having is that when I upload pictures using the "add image" option to my site and then try to save/download them in the way I described above. They save to the device I'm using at the full 6960x4640 resolution.

             

            However, when I upload the same pictures using the "photo grid" option and try to save/download them the same exact way by right-clicking/pressing and holding. The files that are saved to the device are of a much lower resolution. The question I am asking is if there is a way to download the original-sized, files instead of the previews like you were explaining. I hope that this clears up some confusion.

             

            -D


            I also want to add that the reason I am concerned about resolution is that I am currently testing a website where other people will download pictures and if possible, id like for them to download the highest quality possible!

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