(Android) Doesn't import cr3 files

Report · Jul 19, 2020

hi all!

It seems like lightroom mobile doesn't see .cr3 raw files as a supported file anymore.

Yesterday (July 18, 2020) i could import .cr3 into lightroom without a problem. But after updating that isn't possible anymore.

Is there a fix for this, i don't have a computer nearby and really want to edit my photos

Report · Jul 26, 2020

Which device are you using Lightroom on?

Report · Sep 26, 2020

I have the same issue with LR Mobile on iPad Pro 11 with latest iOS and LR updates.
I'm using a card reader and importing directly into LR. CR2's are fine.

Report · Sep 30, 2020

iPad Pro 11" (see my post)

Report · Aug 04, 2020

Hello

I have same problem. Cant upload cr3 files from canon r and rp to latest lightroom mobile ether web or app. There is upload failed error. Android 9 stock oneplus 3T

Report · Aug 04, 2020

Hi Maciej P

Are you importing RAW from Canon EOS R. If yes please read below article for possible explanation

https://helpx.adobe.com/x-productkb/multi/editing-canon-dual-pixel-raw-cr2.html

Canon RP should ideally not show any error.
However, importing CR3 in general has issue because of Android system limitations. Please read below article for possible solution:

https://helpx.adobe.com/lightroom-cc/kb/unable-to-import-raw-android.html

Regards,

Abhinav

Report · Aug 04, 2020

Hi joanverhulst,

Since the 5.3.1 release, due to some Android OS compliance requirement, the app allows import of those raw files that can be recognized by the Android OS as images.

Please read this article: https://helpx.adobe.com/lightroom-cc/kb/unable-to-import-raw-android.html for possible solution.

Regards,

Abhinav

Report · Aug 04, 2020

Hello, thanks for fast response. Share, add to Lr funkcion helped a lot. Thanks

Best regards

Report · Aug 04, 2020

Hi joanverhulst,

Since the 5.3.1 release, due to some Android OS compliance requirement, the app allows import of those raw files that can be recognized by the Android OS as images.

Please read this article: https://helpx.adobe.com/lightroom-cc/kb/unable-to-import-raw-android.html for possible solution.

Regards,

Abhinav

Report · Nov 07, 2020

But the same problem occurs with EOS RP and IOS (14.1) its' not just an Android problem.

Report · Aug 05, 2020

I have the same issue too. I am using Lightroom mobile on my iPad Pro 2020. The CR3 raw files thumbnails dont show images. Only JPEG files show thumbnails. When I select the Raw files to try to import them from my SD card, an error message appears. The pictures are taken from my new Canon R5.

Adobe, please help offer any advice on how to fix this. Thanks

Report · Oct 01, 2020

Hi,

which iOS version are you using?
Does the Photos app show thumbnails for these photos?

Thanks,
Ignacio

Report · Oct 01, 2020

I'm having the same or similar problem. Canon EOS RP, raw files, I have the newest IOS update installed. I just bought this camera new, I was on a Sony before. So I'm not sure if I'm dealing with a Lightroom problem but I suspect it to be so. It imports only a handful of the photos I select for import and then gives me the message "some photos could not be copied. you can now safely disconnect the device". Have retried several times.

I need this to work urgently. Help?

Report · Jan 03, 2021

Well this is a huge problem. Yes I can import one file with the Gallery app workaround. But usually I copy over a lot more and can't add them one by one.

Otg is also not an option, I'm using wifi to transfer the files, this needs to be fixed somehow, importing raws on the go is one of the major reasons to use this app.

Report · Feb 14, 2021

Hi have the same problem

Canon eos rp

Android device

Can't import cr3 files to lightroom mobile

Report · Mar 07, 2021

I'm on Android 11 now and the files are not supported. The know workaraounds are not solution if I transfer the photos by wifi and don't want to add them one by one.

Report · May 14, 2021

Any news on that topic? I allready dread the day when I'm out only with my mobile devices, having to batch rename CR3 into CR2. I guess when I'm back at home and downloading them onto my PC I just can't rename them back, because LR would probably be unable to keep the developing settings attached. But I also don't like the fact of renaming the file format, it might have consequences in the future.

Report · Jan 03, 2022

La aplicación de Lightroom mobile no permite importar fotogrfias en formato CR3

Report · Jan 03, 2022

Si, lamentable que aun no lo soporte.

Lo que me sirvió a mi es transferir directo desde la camara con el cable USB - C

Espero te sirva el "workaround"

Report · Feb 27, 2023

So, are adobe going to fix this issue rather than giving us a work around???? It's been 2 years.

I'd like to be able to work with cr3 on my table when I travel.

Report · May 31, 2023

Yes I am Pixel7 Pro. .cr3 files are not able to be opened in LR mobile even using the Share work around. C'mon Adobe. This is bad

Report · Sep 29, 2023

Work around is to rename .Cr3 to .Cr2

Works

Report · Oct 05, 2023

Share still works fine for me with Mixplorer. I would not rename the files though as this might confuse Canons editing Software when using Canon specfic features.

Report · Oct 05, 2023

5 years, CR3 is arround since 2018.

Report · Oct 05, 2023

You mean you have it working for 5yrs on Android? Or not working for you either?