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Jt5C32
Participant
May 9, 2021
Question

Android lightroom premium

  • May 9, 2021
  • 1 reply
  • 300 views

I am not able to use my premium account. Says it's expired and the option to pay just results in endless loading. Please help

This topic has been closed for replies.

1 reply

C
Community Manager
Charlie.DCommunity Manager
Community Manager
May 10, 2021

Hello @Jt5C32 

We think we fixed a problem for your account.  Please check your Lightroom app again, and let us know if it's still not working.

    D
    Dom5C37
    Participant
    May 12, 2021

    I'm having the same issue, Sir.

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    May 12, 2021

    Hi @Dom5C37 

    I see your account is subscribed.  We recently had a server problem.  This is now fixed and  Lightroom should work OK for you.  If you are still seeing a problem, please check that you are signed into Lightroom with the same Adobe ID you used to post here.

    Thanks,

    Charlie

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