App crashes when I tap prests

Question

I'm really bothered by the bug happening with me on Lightroom mobile (android) version

I'm a paid user and App is updated and there's more than enough storage and RAM. Even then, whenever I tap the preset option, app lags for a few seconds and then crashes immediately

No changes get saved and you have to start all from the beginning

I've saved all my prests in there.... Which I'm unable to use now 😔

There's no guidance anywhere

(I've attached an attachment.... You can clearly see that app got crashed after a few seconds of when I applied a preset from "saved from community presets"

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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