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bianca_4691
Participant
August 10, 2024
Question

Assinatura

  • August 10, 2024
  • 1 reply
  • 121 views

Fiz uma assinatura de 1 ano no app e nao aparece no app. Mas, nas minhas compras do iPhone aparece que só preciso renovar dia 10/05/2025. Já esperei mesessssa p ver se atualiza, e até agora nada!!!!!! 

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1 reply

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Community Manager
Charlie.DCommunity Manager
Community Manager
August 13, 2024

Hello @bianca_4691 

The account you used to write for help has no subscription history.  You must sign into Lightroom using the correct email address that was signed into the app when you subscribed.

 

This is a user to user help forum.  You must contact Adobe Support for help.  Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.  Type AGENT to get to a person faster.

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