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Barres roses sur ma photo dans module bibliothèque

New Here ,
Mar 31, 2021 Mar 31, 2021

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Depuis un certain temps, lorsque je veut agrandir une photo dans le module bibliothèque, il arrive que lorsque je double-clic sur ma photo, des barres roses apparaissent à l'horizontal sur presque toute ma photo et je ne peut rien faire pour retourner en arrière. Ma photo est inutilisable.  Cela arrive rarement, mais cela est stressant car je ne sais pas cela arrivera . J'ai la dernière version du logiciel. Je ne sais pas quoi faire .

 

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Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

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If you view this image in the finder or in photoshop are you still seeing the lines? This looks like a video driver issue. How long has it been happening? What Operating System are you running? Do the lines appear in Lightroom's browser version at lightroom.adobe.com?

 

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Bonjour. Pour bien se comprendre, quand je prends des photos avec mon appareil et que je les visualises tout est correct. Et quand je les transfère dans mon logiciel Lightroom Classic dernière version, une fois le tranfert terminé, tout est correct, les photos sont parfaites. Depuis 3-4 mois, très rarement, il arrive que lorsque, dans le module bibliothèque je double-clic sur une photo, des barres roses apparaissent sur cette photo. Je ne peut vous dire si c'est aussi arrivé dans le module développent). Même si je veut revenir en arrière CTRL-Z cela ne fonctionne pas. Si je transfert la photo dans Photoshop dernière version, les barres sont toujours la. Si j'exporte ma photo, les barres sont toujours la. Je suis sous Windows 10 avec la dernière mise à jour, processeur intel(R) core(TM) i9-9900K CPU @3.60 GHz 3.60 GHZ, mémoire 16,0, système d'exploitation 64 bits, processeur x64, carte graphique intel(R) UHD Graphics 630 et NVIDIA GeForce RTX 2070. Voici pour les infos demandées. Merci de prendre le temps de me répondre 🙂 

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Please upload a screen shot of what you see when you right-click on the image with pink lines and select ' Show in Finder'. Also please look at the image in the Develop module - are the lines also there? When you transfer the image to Photoshop how are you doing that? Are you choosing 'Edit in Photoshop'? Can you include in your screen shot the entire Lighroom Window?

 

Try turning off GPU processor in your Preferences>Performance tab.

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New Here ,
Apr 01, 2021 Apr 01, 2021

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J'ai télécharge la capture d'écran dans le finder et les barres roses ne sont pas la. Dans le module développeur, elles sont toujours la. Effectivement, quand je tranfère vers Photoshop, je choisis ''Modifier dans Photoshop et les barres sont la. Je vous fais parvenir 4 captures d'écrans . Merci. 🙂

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Thank you for posting the screen shots. The good news is that the original raw files are not corrupted. Can you test this with the GPU processor turned off? Go into Preferences > Performance > Change from Auto to Off. If this is Off change to Auto. If you have it on Custom, please indicate the settings.

 

To eliminate Photoshop from the problem try opening the same file from within Photoshop via the finder.

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Le fichier brut semble intact, car on voit plus les barres roses, mais en l'important dans Photoshop ou Lightroom les barres réapparaissent. Processeur GPU sur auto. Est-ce que problème pourrait venir de ma carte SD Sandisk même si les photos sont sans barres roses lors de la visualisation sur l'appareil et lors du transfert dans Lightroom classic ?

Encore merci. 

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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It's possible that there is a problem with the SD card however it is not the first thing that comes to mind. If the image is okay in the finder it should be also be okay when you open it directly in Photoshop (not via Lightroom). If you turn off the GPU processor does the problem go away?

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Processeur désactivé, même barres dans la photo 😞

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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Please try this:

Delete the image with the bars from the catalog and reimport them be sure to keep the GPU processor off.

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New Here ,
Apr 02, 2021 Apr 02, 2021

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J'ai malheureusement supprimé la seul image qui me restait avec des barres rose. Impossible de la retrouver, même pas dans ma sauvegarde. J'ai faiit toutes les mises à jour  incluant la carte graphique de l'ordinateur. J'ai aussi changé la carte SD de mon appareil. Si cela se produit à nouveau, je vous en ferai part. Pour le moment, je ne saurait pas quoi faire d'autre. Merci CMGAP pour votre service plus qu 'excellent. Je vais garder ce message dans mes dossirs importants. 🙂

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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Okay - using a new SD card is a good idea, also leaving off the GPU for now. If you see the problem occur again then try to do the test mentioned previously. Delete from catalog, toggle the GPU state and reimport. Good luck and thank you for updating your post.

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