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Camera doesn't open inside the Lightroom Mobile App

New Here ,
Feb 05, 2023 Feb 05, 2023

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Im facing this problem, when i try to Open camera from the Lightroom Mobile app to take a photo, It just gets stuck on endless black screen (screenshot will be added) and my Phone camera is perfectly fine.

I think its a bug that's need to be fixed Asap.

App version: 8.1.2 (latest version as of today)

Device: Walton Rx7 Mini 

Specs: Mediatek Helio P60 , 3/32 

 

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Adobe Employee ,
Feb 11, 2023 Feb 11, 2023

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Hi there,

 

Thanks for reaching out.

Since when are you seeing this issue? Did you check with any other device?

If your assets are synced, try logging out and re-login to the application. If you still don't see any change, please reinstall the application.

Do you have any option to permit Lightroom to access the camera?

We're here to help, just need some info.

 

Regards,

Ranjisha

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