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Participant
April 3, 2021
Question

Can not Login to Lightroom / Creative Cloud

  • April 3, 2021
  • 1 reply
  • 296 views

Hi all,

I'm pretty new to this. I've been using Lightroom & creative cloud for a few days. However last night i had a secure code sent to my email saying that there had been a login attempt on my account. 

 

I changed my Adobe password and added two factor authentication - Since then i am unable to access Lightroom or creative cloud.

 

The login process works - It accepts my username and password, but then appears to get stuck in a loop, briging up apartial login screen.  Ive tried to delete and reinstall and still get the same issue. I've also removed two factor authentication and still no luck. Any help would be apprecaited. 

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1 reply

nicooukAuthor
Participant
April 3, 2021

Dont know how to edit the above post, but i've found a fix.

 

I logged into https://account.adobe.com/sessions and ended all active sessions. This fixed the issue on all mobile and computer devices.