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RachelleHarry
Participant
October 6, 2022
Question

Can't access photos

  • October 6, 2022
  • 3 replies
  • 266 views

My old Lenovo got to the point where it wouldn't update its operating system anymore, so suddenly Lightroom wouldn't open because the computer wasn't updated. I didn't have any idea this was happening, and now I cannot access any of the hundreds and hundreds of photos I had in Lightroom. How do I find them on the hard drive so that I can download them to an external hard drive? I have also switched to an iMac, so none of the photos I had edited on the Lenovo are showing up in the program on my Mac.

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3 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
October 16, 2022

"I have also switched to an iMac, so none of the photos I had edited on the Lenovo are showing up in the program on my Mac."

Did you COPY the photo files (Lenovo > iMac) via USB using Windows File Explorer and Mac Finder?

The photos you "had in Lightroom."- which "Lightroom" ?- the Cloud based  Lightroom or the Local Folder based Lightroom-Classic?

Do you know that Lightroom-Classic does NOT sync full-size files 'up' to the Cloud?

 

I am still confused by your explanations and so finding it difficult to suggest answers.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
yamato713108855
Community Expert
yamato713108855Community Expert
Community Expert
October 7, 2022

お使いのLightroomのバージョンは何でしょうか？

最新のLightroom（クラウド版）であれば、データは全てクラウドにあるので、PCやOS環境に依存せずに使用できます。

古いLightroom1～6、LightroomClassicであれば、ローカルにデータを置くので外付けのハードディスクなどでデータを引き継ぐ必要があります。

 

古いPCからMacへ移行するには、

カタログデータと写真のデータをコピーする必要があります。

外付けのハードディスクがNTFSでフォーマットされている場合は、Macの標準機能では認識ができない可能性があります。NTFSフォーマットをMacで使えるツールを導入して読み込むか、両OSで読み込みができるフォーマットでフォーマットし直してデータをコピーします。

（データが数GB位なら、USBメモリーやクラウドサービスを使用してコピーする事も出来ます）

Mac側でカタログデータを開いてデータを引き継ぎします。

R
RachelleHarryAuthor
Participant
October 14, 2022

I may not be completely understanding what you are saying, but I cannot access the photos on my PC to copy them to a USB or cloud service because Lightroom will not open. 

 

It sounds like because it was an older version that I won't be able to access them on the cloud? 

yamato713108855
Community Expert
yamato713108855Community Expert
Community Expert
October 15, 2022

Lenovo PCで使用したLightroomが起動しなくても、

カタログデータと写真のデータをMacへコピーすれば使えるはずです。

写真のデータは、入っているフォルダ構成をそのままコピーします。

 

https://helpx.adobe.com/lightroom-classic/kb/catalog-faq-lightroom.html

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
October 7, 2022

Let's start a conversation by telling us the Version and Version Number of the "Lightroom" you are using.

And the Version Number of the Mac OS installed on your computers.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
R
RachelleHarryAuthor
Participant
October 14, 2022

Thank you.

 

Lr Classic 11.5 Lightroom 5.5 Photoshop 23.5.1 Bridge 12.0.3.270 MacOS 10.15.7 (Catalina)

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