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Can't access photos

New Here ,
Oct 06, 2022 Oct 06, 2022

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My old Lenovo got to the point where it wouldn't update its operating system anymore, so suddenly Lightroom wouldn't open because the computer wasn't updated. I didn't have any idea this was happening, and now I cannot access any of the hundreds and hundreds of photos I had in Lightroom. How do I find them on the hard drive so that I can download them to an external hard drive? I have also switched to an iMac, so none of the photos I had edited on the Lenovo are showing up in the program on my Mac.

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Community Expert ,
Oct 06, 2022 Oct 06, 2022

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Let's start a conversation by telling us the Version and Version Number of the "Lightroom" you are using.

And the Version Number of the Mac OS installed on your computers.

 

Regards. My System: Lr-Classic 12.3 Photoshop 24.5, ACR 15.3.1, Lightroom 6.3.1, Lr-iOS 8.0.8, Bridge 13.0.3, Windows-11.

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New Here ,
Oct 14, 2022 Oct 14, 2022

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Thank you.

 

Lr Classic 11.5 Lightroom 5.5 Photoshop 23.5.1 Bridge 12.0.3.270 MacOS 10.15.7 (Catalina)

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Community Expert ,
Oct 07, 2022 Oct 07, 2022

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New Here ,
Oct 14, 2022 Oct 14, 2022

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I may not be completely understanding what you are saying, but I cannot access the photos on my PC to copy them to a USB or cloud service because Lightroom will not open. 

 

It sounds like because it was an older version that I won't be able to access them on the cloud? 

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Community Expert ,
Oct 14, 2022 Oct 14, 2022

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Lenovo PCć§ä½æē”Øć—ćŸLightroomćŒčµ·å‹•ć—ćŖćć¦ć‚‚ć€

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https://helpx.adobe.com/lightroom-classic/kb/catalog-faq-lightroom.html

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

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"I have also switched to an iMac, so none of the photos I had edited on the Lenovo are showing up in the program on my Mac."

Did you COPY the photo files (Lenovo > iMac) via USB using Windows File Explorer and Mac Finder?

The photos you "had in Lightroom."- which "Lightroom" ?- the Cloud based  Lightroom or the Local Folder based Lightroom-Classic?

Do you know that Lightroom-Classic does NOT sync full-size files 'up' to the Cloud?

 

I am still confused by your explanations and so finding it difficult to suggest answers.

 

Regards. My System: Lr-Classic 12.3 Photoshop 24.5, ACR 15.3.1, Lightroom 6.3.1, Lr-iOS 8.0.8, Bridge 13.0.3, Windows-11.

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