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Participant
January 18, 2021
Answered

Can’t access premium function LR Iphone

  • January 18, 2021
  • 1 reply
  • 347 views

I have a LR subscription on my iPhone vía App Store. 

I have always sign with Facebook and I have never had trouble before with premium functions. Now appears a "subscription expired" but on App Store appears my subscription end 01/23/2021.

 

I have resign and restore purchases but doesn't help. What can I do?

This topic has been closed for replies.
Correct answer Charlie.D

Hello Julio

There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!

 

1 reply

Charlie.DCorrect answer
Inspiring
January 19, 2021

Hello Julio

There was some kind of payment issue.  You should be Ok now if you try the Lightroom app again.  Please confirm your payment info in Apple iTunes settings is correct and current.  Thank you!