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Participant
May 5, 2023
Question

Can’t change my plan in Lightroom

  • May 5, 2023
  • 1 reply
  • 236 views

Hello! 
My storage in Lightroom changed from 100 Gb to 22 Gb by itself. And now I'm unable to change my plan in Adobe. It shows me that I already have 1Tb plan and proposing me to buy a plan for a team 

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1 reply

Rikk Flohr_Photography
Community Manager
May 5, 2023

It looks like your account is linked to a Federated Account. when you log in you should receive an option to login as Personal or Federated (business, education, etc). One account has a 22 GB plan (Personal) and the other has 1 TB. Make sure you are logging into the correct option. 

Rikk Flohr: Adobe Photography Org