Skip to main content
A
Alanphphoto
Participant
January 4, 2022

P: Can’t create albums or folders

  • January 4, 2022
  • 3 replies
  • 3695 views

I can't create folders or albums in Lightroom on my iPad Pro. I have a M1 with the latest update. The panel opens to create an album or folder but I can't type in it and the only option I have is cancel. I have uninstalled & re-installed Lightroom & re-started my iPad. Does anyone have any ideas how I can fix it?
Thanks

    This topic has been closed for replies.

    3 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    February 8, 2022

    Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

     

    Note: 

    You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

    For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

     

    Thank you for your patience. 

    Rikk Flohr: Adobe Photography Org
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    January 8, 2022

    Setting status to acknowledged

    Rikk Flohr: Adobe Photography Org
    greule
    Community Manager
    greuleCommunity Manager
    Community Manager
    January 4, 2022

    Did I get it right that you are trying to enter an already existing name? If so, could you try with a not yet used name. Hope this helps - Guido/ Lr QE

    A
    AlanphphotoAuthor
    Participant
    January 4, 2022

    No, what I am doing is opening Lightroom, click the + button 'create new' album. The Create Album box opens but I cannot type into it, only click cancel. It's the same with Create Folder

    A
    AlanphphotoAuthor
    Participant
    January 4, 2022

    could you do me the favour and attach a screen-recording which might help me to get a clue about your issue. in addition do you have any Accessibilty -or Keyboard iOS settings changed from the default state

    https://support.apple.com/en-gb/guide/iphone/iphc872c0115/ios

    Thanks in advance, Guido /


    Thanks Guido for taking the time to help me with this. I do have a keyboard attached so perhaps I need to look at the settings. I have no problem with it though anywhere but in this dialogue box.

    Alan

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices