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noahc41890777
noahc41890777
Participant
February 5, 2022
Question

Can’t post edits on Lightroom mobile with an education account?

  • February 5, 2022
  • 1 reply
  • 221 views

Hiya, I'm trying to "post edits" on Lightroom mobile, but I keep getting this error code in the image 

 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
February 7, 2022

Hi Noah,

Thanks for reaching out. We are sorry for the trouble with Adobe Lightroom. We are here to help!


Could you please confirm the source through which you have obtained the educational license? Does an IT team or Administrative body handle your Educational subscription?

If yes, please check with your institution's IT/administration to understand what products and services are available to you through their licensing agreement.
To understand more about this form of Licensing, please check here.
https://helpx.adobe.com/ie/lightroom-classic/kb/lightroom-mobile-available-education-memberships.html

 

If you are not associated with above mentioned IT or administrative body, please try to sign out and sign in again with an alternate email account to check if the issue persists.
Please let us know if this helps.
Regards,
Sameer K

    noahc41890777
    noahc41890777Author
    Participant
    February 8, 2022

    Hi Sameer. we obtained it through Adobe themselves, I am the administrator. Please can you help?

     

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    February 8, 2022

    Hi Noah,

     

    Thanks for your response! We are here to help!

    Could you please share your email account on which you have the subscription via personal Message?

    • Please click on my name/profile icon.
    • Send a Message from the profile page.

     

    Please do not share email or any account-related information via on a thread.

    We will check and advise further basis the type of subscription you have. We hope to hear from you soon.

     

    Regards,

    Sameer K

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