Can’t post edits on Lightroom mobile with an education account?

Forum|Forum|4 years ago
February 5, 2022
1 resposta
221 Visualizações

Hiya, I'm trying to "post edits" on Lightroom mobile, but I keep getting this error code in the image

iOS: iPhone

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Sameer K

Community Manager

Hi Noah,

Thanks for reaching out. We are sorry for the trouble with Adobe Lightroom. We are here to help!

Could you please confirm the source through which you have obtained the educational license? Does an IT team or Administrative body handle your Educational subscription?

If yes, please check with your institution's IT/administration to understand what products and services are available to you through their licensing agreement.
To understand more about this form of Licensing, please check here.
https://helpx.adobe.com/ie/lightroom-classic/kb/lightroom-mobile-available-education-memberships.html

If you are not associated with above mentioned IT or administrative body, please try to sign out and sign in again with an alternate email account to check if the issue persists.
Please let us know if this helps.
Regards,
Sameer K

noahc41890777Autor

Participant

Hi Sameer. we obtained it through Adobe themselves, I am the administrator. Please can you help?

Sameer K

Community Manager

Hi Noah,

Thanks for your response! We are here to help!

Could you please share your email account on which you have the subscription via personal Message?

Please click on my name/profile icon.
Send a Message from the profile page.

Please do not share email or any account-related information via on a thread.

We will check and advise further basis the type of subscription you have. We hope to hear from you soon.

Regards,

Sameer K

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