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I am getting the Can't verify subscription status error. I am fairly certain the cause of the problem was trying to launch Lightroom in a different time zone before my laptop was connected to the internet causing a time discrepancy. I am using a MacBook Air running Big Sur 11.6.3. I don't have time machine running so that's not an option. Is there an easy fix to this?
Thank you.
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Hi Noah,
Thanks for reaching out. We are sorry for the trouble with Adobe Lightroom. We are here to help!
Could you please share the version of Adobe Lightroom from Help > About Lightroom? Have you recently manually tried to change the date & time zone of your macOS computer? What other troubleshooting steps have you tried?
Please try the following steps:
Please check here for more information related to user & licensing issues:
https://helpx.adobe.com/be_en/download-install/kb/adobe-license-issues-keychain-credential-mgr.html
Please let us know if this helps.
Regards,
Sameer K