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jacquelinem42883732
Participant
March 28, 2018
Question

Cannot Download Presets

  • March 28, 2018
  • 3 replies
  • 1482 views

Hi!

I recently purchase Phil Chester's presets and cannot install them. The installation program that came with the presets states "success," but after restarting Lightroom, they are nowhere to be found. I also cannot locate the files on my computer, and I do not see a box labelled "store presets with this catalog" either.

There was a previous topic about this, but none of the answers worked for me!

Thanks in advance!

    This topic has been closed for replies.

    3 replies

    syafiqahh76044664
    Participant
    May 25, 2019

    im having the exact same problem. i've already purchased the presets and it's a waste cos theres no way of using it

    laurent99925461
    Participant
    September 21, 2018

    I'm having the exact same problem! I emailed the seller as well. Let me know if you figure it out! I have the Mac version on my desktop that I pay monthly for.

    NateHCCreatives
    Participant
    September 24, 2018

    How did you fix this issue? I’m having the same exact issue??

    cmgap
    Community Expert
    Community Expert
    March 28, 2018

    Can you upload a screen shot of your presets folder?

    jacquelinem42883732
    Participant
    March 28, 2018

    cmgap
    Community Expert
    Community Expert
    March 28, 2018

    Can you upload a screen shot of your Preferences > Presets tab?